Quality Policy

Quality Policy Statement

Last Reviewed / Updated: 06/01/2026

Next Review Date : 06/01/2027

Highway Data Systems (HDS) Limited is dedicated to ensuring the highest standards of testing and in-house calibrations, conducted in strict adherence to EN ISO/IEC 17025, UKAS regulations, and our established Company Policies and Procedures.  Our focus on customer satisfaction drives us to continuously enhance our practices, guaranteeing a dependable, professional and compliant service at all times.  

All HDS personnel are instrumental to the  successful implementation and achievement of our systems, policies and procedures.  It is essential that every team member understands their roles and responsibilities, as this ensures a smooth and coordinated effort across the business.  By clarifying and adhering to these defined roles, we can consistently deliver a professional, reliable and complaint service to our customers.  The detailed roles and responsibilities can be found in the company's Quality Manual.  All personnel must familiarise themselves and comply with the requirements set out in the Company Management System, which details the processes and controls identified to minimise the likelihood and extent of any non-conformance and optimise best practice throughout the business.

Under the guidance of the Quality Manager, this policy, in conjunction with our Quality Manual and associated documentation, will be consistently maintained, implemented, reviewed and distributed.  Our commitment to improvement is resolute, as we undertake regular reviews, audits, feedback, risk assessments, identification of opportunities and focused training initiatives. 

We are fully devoted to complying with EN ISO/IEC 17025 as it reflects our unwavering commitment to excellence, strengthens our management system and contributes significantly to the enduring success and reputation of Highway Data Systems Limited.

This policy will be reviewed annually, sooner if necessary.