Mobile App Data Policy

Mobile App Data Policy Statement

Last Updated: 01/07/2025

Next Review Date : 01/07/2027

Highway Data Systems Mobile App Privacy Policy

Highway Data Systems Ltd ("HDS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile applications ("the App").

By using the App, you agree to the terms of this Privacy Policy.

1. Data Controller

Highway Data Systems Ltd is the data controller responsible for the processing of personal data collected through the App.

Contact details: Highway Data Systems Ltd

Email: app@highwaydata.co.uk 

2. Information We Collect

We collect only the information necessary to operate the App and provide its services.

Email Address

Your email address is used for account authentication and user management. Accounts are created by our operations team when a client is registered to use the App.

Location Information

The App may collect location data while the App is in use to enable location-based functionality required for operational purposes, such as mapping, site verification, or field support tools.

3. Lawful Basis for Processing

We process personal data under the following lawful bases in accordance with UK data protection law:

Legitimate Interests – to operate, maintain, and improve the services provided through the App.

Contractual Necessity – where the processing of data is required to provide services requested by our clients.

4. How We Use Your Information

We use the collected information for the following purposes:

Email Address

• To authenticate users

• To manage user accounts

• To provide access to the App's services

Location Data

• To enable location-based services within the App

• To support operational features such as mapping and site-based tools

We do not use your personal data for advertising purposes.

5. Data Sharing and Third Parties

We do not sell, rent, or share your personal data with third parties.

The App does not include third-party advertising services or analytics software development kits.

Where necessary, data may be processed using secure infrastructure providers to host or maintain the App's services.

6. Data Retention

We retain personal data only for as long as necessary to provide the services described in this Privacy Policy.

Users may request the deletion of their account or associated data at any time by contacting us at:

Email: app@highwaydata.co.uk

7. Security of Your Data

We implement appropriate technical and organisational security measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction.

However, no electronic system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Request restriction of data processing in certain circumstances

• Object to the processing of your personal data where applicable

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.

More information can be found at:
https://ico.org.uk

Requests relating to your personal data can be submitted to:

Email: app@highwaydata.co.uk

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

When updates are made, the Effective Date at the top of this policy will be revised.

Continued use of the App following any updates indicates acceptance of the revised Privacy Policy.