Dr Marty Makary, author of "Unaccountable: ... How Transparency can Revolutionize Healthcare" has so many excellent anecdotes, and excellent examples of how transparency can transform healthcare:

• Ch1 Ask employees about teamwork in their work group and facility Ask about Dr Hodad (Hands of Destruction and Death.)
• Ch2: Discusses the importance and value of a "Safety-Cuture Survey". See the Fishbone Diagram. Also the 12 questions (Q12) by Gallup polling on employee engagement, especially the book on this subject, "Follow this Path," that mirrors Maslow's Hierarchy of Needs.
• Ch3: Dr Mark Chassin made hospital data for CABG cases and mortality rates transparent in New York, with dramatic results.
• Ch4: To avoid "Fred Flinstone" surgery, ask for recommendations from some OR nurses.

See the Health Data Portal - New York State (powered by Socrata). See also, the nearly-impossible -to-navigate NY govt data portal