Goal 3.2: Improve alignment, spread, and capacity for CCHD Quality Improvement (QI) efforts by encouraging a collaborative approach to QI that engages staff at all level

How will we know if we achieve this goal? (click to see more)

Objective 3.2.a. By December 2024, increase the percentage of CCHD staff that state good ideas for QI in one program are adopted by other programs from the 2022 baseline of 59% to 70%.

Objective 3.2.b. By December 2024, increase the percentage of CCHD staff that state staff at all levels participate in QI from the 2022 baseline of 68% to 80%.

Objective 3.2.c. By December 2024, 100% of CCHD staff will be provided QI training when they are on boarded and at least once yearly.


How do we plan on achieving this goal?

Quality Improvement Training

Review QI training materials and update QI training to reflect the gaps in QI alignment and spread. Implement QI training when staff are on boarded and at least once yearly. 

Quality Improvement Communications

Results of QI efforts to be reported to all staff via email, at supervisory meetings, at division meetings, and in the employee newsletter.

Quality Improvement Projects

Conduct at least two QI projects annually that have staff representation from at least two divisions and staff at all levels.