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PDWise offers call and SMS features that enable businesses to stay in touch with their customers efficiently. It also offers a feature where you can assign contacts directly to you so you can be notified on communications from you customer
These features help businesses enhance their communication strategy by integrating both calls and SMS into their customer relationship management, ensuring that no interaction is missed and all contacts are properly followed up on
SMS Messaging
You can send personalized messages by incorporating variables such as the customer’s name, making each interaction more relevant and customer-centric
Sent messages are logged in the customer's profile, allowing you to track all communications for future reference
Call Logging:
allows you to log phone calls with customers. After a call, you can add notes or tag the interaction, ensuring a complete history of communications is available in the contact's profile
You can schedule calls with clients, and PDWise can send automated reminders to ensure the customer is informed about upcoming appointments
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