Acknowledgement of receipt 16th of December 2020
FormalComplaints <formalcomplaints@rnz.co.nz>
Good afternoon Alan
Your formal complaint has been received by Radio New Zealand. Under NZ Media Council terms and conditions, we have 10 working days in which to respond to you and I expect we will have our reply posted/emailed to your address within that time. If for some reason, such as leave commitments or sickness, we are unable to respond to you within 10 working days, there is a further provision for an extension of time and if that is necessary and I will write to you again if it becomes necessary to extend the time taken.
In the meantime, your formal complaint will be processed against the standards which you have nominated.
Yours sincerely,
Maggie Hedge: Complaints Coordinator
RADIO NEW ZEALAND | LEVEL 2 | 155 THE TERRACE PO BOX 123 | WELLINGTON | NEW ZEALAND 6140
October 9, 2020
Dear
I write in response to your formal complaint in respect of RNZ’s coverage of Julian Assange. As you
have lodged a "formal complaint" against our coverage, this has been considered against the
Broadcasting Standards Authority's balance standard which is attached.
RNZ observes at the outset that our News service has covered progress of the extradition case
against Mr Assange in bulletins in February and April this year prior to the hearings starting and then
more so in September and October this year.
The gist of your complaint is that our "long form" programmes have not covered the hearings or
background issues in more detail. This is not something that the standards process can fully address
as the Broadcasting Act is designed to address content which has been broadcast. The fact that
something has not been broadcast does not mean that we are in breach of the standards.
In any event, RNZ notes that the "period of current interest" in this topic is one which remains open
and will do so for some time.
Decisions made by individual programmes as to what is included in the schedules is an editorial
matter which is decided from week to week. As you may appreciate, RNZ is pitched with numerous
suggestions and ideas for topics which different members of the public and organisations think
should be in a radio programme. As can be expected, those suggestions generated external y as
well as those that are initiated internal y require constant editorial decisions to be made.
As indicated above, the period of current interest in Mr Assange’s issues is stil an open topic and a
live one and may well be covered at some point in the future.
For these reasons, it was found that your complaint did not amount to a breach of the formal
standards. Separately we note that your complaint reference parts of the RNZ Charter as well. We
again observe that there are any number of topics which are not canvassed in our programmes but
that does not and cannot mean to say that we are in breach of our Charter obligations.
In line with the requirements of the Broadcasting Act, this letter advises you of the reason why your
formal complaint was not upheld and of your right to refer this decision for review to the Broadcasting
Standards Authority, by email to [email address]. A referral must occur within 20 working days.
It remains for me to thank you for bringing this matter to our attention and for giving us the opportunity
to respond to your concerns.
Yours sincerely
George Bignell
Complaints Coordinator
Radio New Zealand House Level 2 155 The Terrace PO BOX 123 Wellington 6140 New Zealand +64 4 474 1999 www.rnz.co.nz
STANDARD 8 – BALANCE
When controversial issues of public importance are discussed in news, current affairs or factual
programmes, broadcasters should make reasonable efforts, or give reasonable opportunities, to present
significant points of view either in the same programme or in other programmes within the period of
current interest.
Guidelines
8a
For the standard to apply, the subject matter must be an issue ‘of public importance’, it must be
‘controversial’ and it must be ‘discussed’ in a news, current affairs or factual programme.
8b
No set formula can be advanced for the allocation of time to interested parties on controversial
issues of public importance.
8c
The assessment of whether a reasonable range of other perspectives has been presented includes
consideration of the following, where relevant:
• the programme’s introduction and the way in which the programme was presented, for example:
o whether the programme purported to be a balanced examination of an issue
o whether the programme was clearly signalled as approaching a topic from a particular
perspective (eg, authorial documentaries, public access and advocacy programmes, partial
or politically aligned programmes)
o whether the programme was narrowly focused on one aspect of a larger, complex debate
• the nature of the discussion (was it a serious examination of an issue, or was the issue raised in
a brief, humorous or peripheral way)
• the nature of the issue/whether listeners could reasonably be expected to be aware of views
expressed in other coverage, including coverage in other media (eg, is it an ongoing topic of
debate, such that listeners can reasonably be expected to have a broad understanding of the
main perspectives on the issue)
• the likely expectations of the audience as to content
• the level of editorial control of the broadcaster over the programme content.
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January 18, 2021
Dear Alan
As you indicated in the beginning of your complaint, there are no grounds under the formal complaints process to further the issues you raise. The formal standards are designed to address content which is broadcast, rather than matters which listeners and readers think that we should be covering in our content. We note that the court ruling in the Julian Assange trial has been reported on over 40 occasions in our news bulletins in January this year alone.
For all these reasons outlined your formal complaint could be taken no further and was not upheld.
In line with the requirements of the Broadcasting Act, this letter advises you of the reasons why your formal complaint was not upheld and of your right to refer this decision for review to the Broadcasting Standards Authority, info@bsa.govt.nz. A referral must occur within 20 working days.
It remains for me to thank you for bringing this matter to our attention and for giving us the opportunity to respond to your concerns.
Yours sincerely
George Bignell
Complaints Coordinator
Radio New Zealand House Level 2 155 The Terrace PO BOX 123 Wellington 6140 New Zealand +64 4 474 1999 www.rnz.co.nz
See also : None of it reported : How media buried the Assange Trial ( Scoop - New Zealand 2020-10-08 )
To read the response from the Office of the Ombudsman ( 2021-03-23 )