Global Engagement & Operations (GEO)

1. AI Assistant for Missionary: A pilot, chat-based support assistant for service missionaries that consolidates official BYU-Pathway resources to deliver quick, consistent answers—deadlines, process steps, and ticket guidance—with source references. Today it runs as a stand-alone site while content is enriched and responses are tuned via weekly feedback; role boundaries with mentors, access governance, and basic analytics are being defined. Leadership is evaluating future inclusion in Companion, but it is not on the Companion roadmap and has not been scoped with engineering. 

2. Gathering Information

3. Select Gathering

4. Learn about BYUPW

5. Understand Available Options

6. Request for Information (RFI)

7. Chat with Virtual Assistant