Common Problems
Common problems experienced in Chrome River
An extensive list of Job Aids can be found here that should solve the vast majority of issues: https://travel.umn.edu/chrome-river-materials
Expense Reports should be consolidated into a single report when possible. Exceptions are permitted if the TCard is used, and expenses need to be reconciled within the 60-day deadline. Note that related expenses were previously reconciled in the Additional Notes section of the later report, and include the earlier Report number if possible (light grey number below report title).
Justifications should always include the benefit to the University and/or the project (when using sponsored funds). “This directly benefits the University/projects by…”
Allocation = Chartfield string. If you do not know where an expense should be charged, please ask your supervisor. Any allocation splits must include a justification for the split. “Allocation split was determined by…”
Try to find the allocation string by typing in a unique identifier (i.e. project number, CF1, CF2, Empl ID) instead of typing in the whole string at once.
Airfare receipts require airline, travelers’ full names, booking class, departure and arrival cities, dates of travel, and cost of ticket.
Lodging must be itemized and must include the final total. Break out the daily room rate from the taxes and fees. Final total = (daily room rate * number of nights) + ((taxes * number of nights) + (fees * number of nights)). Any meals or room service should be removed from the final total and covered under the per diem.
Rental cars require a business justification. If a rental car was used instead of ride share, taxi, or mass transit, there must be a reason that explains its benefit to the University and/or project.
Alcohol cannot be paid for with the Travel Card.
Tips may not exceed 20% on any expense.
MEALS. If your meals are covered while you are traveling (i.e. conference provides lunch and dinner), but request per diem, justification must be provided for the meal per diem request.
DO NOT buy hospitality meals while in travel status.
DO NOT expense business meals while traveling.
DO NOT include meal receipts while traveling.
ALL travel meals are covered under per diem in the Per Diem Wizard module.