Grounded: We see the person first
(Maintain a down-to-earth, approachable, and authentic manner. Find opportunities to connect with the customer.)
Expressive: We celebrate uniqueness
Being Expressive goes beyond expectations. Take advantage of opportunities to go above and beyond for our hosts, guests, your team, and your department.)
Bold: We push beyond the expected
(Use your knowledge and unique perspective to make the best decision possible.)
Driven: We strive to make it better
(Always be asking yourself how you can improve the experience for the host, yourself, your team, and your department.)