Search this site
Embedded Files
Skip to main content
Skip to navigation
Training Guide
Our mission
Turo Values
Claims Training Materials
Metrics
Slack
Claims Overview
Intro to Dunlop
Turo Claims Glossary
Protection Plans
Host Protection Plans
US Hosts FAQ's
Guest Protection Plans
US Guests FAQ's
Prohibited Uses & TOS
Gray Market
Mechanical Claims
Total Loss
ICR Overview
ICR Notes Template
Denials & Next Steps
Estimate Review
Payment Process
LOHI & Replacement Transportation
ATA vs GVW
Remote Handoff
Bullet Claims
Safelite
Key Claims
Origami Task Management
Best Practices
Best Practices - Phone Calls
What Email to Send
Customer Service Training
Task and Phone Integrity
Task Integrity
Phone Integrity
Terms of Service
Guru Cards
Vendors/Repair Paths - US/CA
Gray Market Denial
Training Guide
ICR Overview
Sonya's Copy of Initial Claims Review aka ICR
Report abuse
Page details
Page updated
Report abuse