The Entry / Exit gates are open between 9am and 7pm every weekday. They will generally be opened by the Buildings team on weekday mornings and closed again during the evening shift. 

Closing the gates before 7pm is acceptable at the discretion of the evening Supervisor.

Gates must be closed whenever non-library staff are sat on service points. 

During evenings and over weekends gates may need to be kept opened by staff on occasion. 

Exit gates should only be opened to allow users to exit if they have lost or damaged their temporary pass.

Entry gates should only be opened to allow users to enter in exceptional circumstances. 

Do not let users in through the staff door unless on a guided tour - this is so we can accurately count capacity within the building using the cameras over the gates. 

If the temporary pass machine fails users can still access the building using the Sussex mobile app. 

Occasionally, one of the lasers inside the barcode reader will become overly bright and/or start flickering. When this occurs, no barcodes will be read, and the gate will not respond. 

This problem can be solved by turning the laser switch on and off again – the gates are marked on each plug. Barcodes will respond as soon as the switch is turned back on, and the laser should return to operating as normal. 

These plugs can be found underneath the right-hand monitor on the reception desk. 

At the beginning of each day the Tag Pad Machine will need to be changed to 'Library' Mode.

• Scan the Lynsgoe Card (in LSD drawer) to bring up Library Screen. (If this doesn't work type the word 'exit' on the keyboard and hit enter). 

• Double tap the GoodStuff2 icon to bring up the tag pad software. 

• Double tap the Dashboard icon to start monitoring the alarms and machines. 

At the end of each day the Tag Pad Machine will need to be changed to 'Self-Service' Mode.

• Close the Dahsboard and GoodStuff2 applications.

  • • • Right click on the GoodStuff icon in the taskbar and select exit. 

• Double click the LibRid3 icon to start the Self-Service function.

Set during the day to act as the tag pad. 

• Scan Lynsgoe card (If this doesn't work type the word 'exit' on the keyboard and hit enter). 

• Double tap GoodStuff2 icon

• Double tap Dashboard icon

Set overnight or if the booksorter is not working

• Close GoodStuff2 application (including right click 'exit' in task bar)

• Double tap LibRid3 icon

• Using the LSD Tag pad machine (Snork Maiden) in Library Mode, click on:

•  ‘Convert tags’ in the ‘Select Function’ box. This will bring up the tag converter window.

If the ‘Select Function’ box is not present you will need to ensure Goodstuff2 is running.

• Scan the book’s barcode using the Snork Maiden scanner.

• Place the book on the tray (it will come up as ‘Empty Tag’ or with the old barcode no.)

• Press ‘Enter’ on the Snork Maiden Keyboard

The Item ID should now match the barcode - the tag has been successfully converted.

If there is no RFiD tag in the book, or it appears ‘empty’ on the Snork Maiden or Book Sorter it will need to be converted or replaced. 

New RFiD tags can be found in the drawers at the LSD.

• Stick the new tag inside the back cover of the book, close to the spine. 

• Follow the 'Converting a Tag' instructions to programme the new tag.

Catalogue Machines

If the temporary pass machine stops printing, it could be due to an error with the printer or it has run out of till roll. 

• To change or fix the roll you will need the key, found and labelled on the main set of keys at reception. 

• Unlock the compartment on the left-hand side of the machine. 

• Press the grey button on the printer and swap out the till roll.