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Registration 2025 Updates - Please Read
More information can be found on the following webpages:
Sussex Direct: https://direct.sussex.ac.uk/
Student Hub: https://student.sussex.ac.uk/
Business School Curriculum and Assessment Team business-cao@sussex.ac.uk
Campus Locations - Food & Drink https://www.sussex.ac.uk/about/campus/food/outlets
Public Transport & Parking https://www.sussex.ac.uk/about/directions
Staff and students may use this form to apply for a replacement ID card if yours has been lost, stolen, or has expired.
ID cards will only be deemed to be stolen on presentation of a valid police crime reference number or other proof of theft.
Stolen ID cards will be re-issued free of charge if a crime reference number is presented.
Lost ID cards will be charged at £10.00 per card, payable on collection.
We will also replace your ID card without charge if it is faulty or has become damaged or unreadable through normal wear and tear. You will need to bring the damaged card with you when you collect your replacement or the normal £10.00 charge will apply.
Replacement ID cards can be collected from the Print Unit or dispatched via internal mail for students resident on campus, or by post to off-campus requestors.
Student Support Services
Student Centre - open 24 hours
Contact Student Centre
Contact Student Centre
Call: 01273 075333
Email: askus@sussex.ac.uk
Emergency Contacts
Emergency Contacts
Internal: ext 3333
External: +44 (0)1273 873333
Need urgent advice? Get help now.
24 Hour Security Centre
24 Hour Security Centre
Located on campus in Bramber House.
Internal: ext 8234
External: +44 (0)1273 678234
More information can be found online: https://student.sussex.ac.uk/
Getting information and support
Getting information and support
Whether it’s a simple query or support with a more complex issue, there’s a wide range of information, advice and guidance available at the Student Centre.
The Student Centre brings together our student support services, who provide confidential, pre-booked appointments in-person or via Zoom on a range of issues. They will also be running drop-in sessions, events and other activities throughout the year.
Our dedicated Welcome team are here to help students find the information they need, including:
housing and living with other people settling in as a new student jobs and careers money and funding
health and wellbeing visas and immigration requesting letters to support your study
exceptional circumstances affecting your assessments changing your degree
withdrawing from your course attendance issues disability support.
My Sussex
My Sussex
My Sussex is the new online student support portal. Students can get advice about anything from careers to accommodation to welfare support – all available in one easy to use place.
They'll also:
have access to resources 24/7
be able to access support services and book onto events.
Support for International Students
The Student Hub and My Sussex offers a comprehensive range of information and support services tailored to their needs, including:
Visa and Immigration Guidance: The International Advice Team provides confidential advice on visa applications and immigration queries, ensuring students can focus on their studies without legal concerns.
Accommodation Support: Whether students are seeking on-campus housing or private rentals, the Housing Team offers valuable advice and checks tenancy agreements to safeguard their rights.
Guide to living in the UK: Helping students to make the most out of their experience living in the UK.
Money: Opening bank accounts in the UK, transferring money, money advice, fees, scholarships and more.
Academic Support: The English Language and Academic Study Team helps non-native English speakers improve their language skills and understand UK academic expectations through workshops and one-on-one tutorials.
Health and Wellbeing: Information on health services available to international students.
Disability Support: International students with a learning difficulty or ongoing physical or mental health condition can be signposted to the Disability Advice team to receive support and reasonable adjustments for their teaching and learning.
In person support
The Student Centre has a welcome reception where any student, including international students can seek information, advice or support on any matter that may be affecting them, including triage on to specialist advisors.
Skills Hub: https://www.sussex.ac.uk/skills-hub/
This resource will help you to develop the skills which are essential for academic study. You will find a range of resources, including expert advice, and suggestions from successful Sussex students. Developing your academic skills will help you to fully engage with, and excel, in your studies. Remember you are not expected to have all these skills already - you will develop them throughout your time at Sussex.
Royal Literary Fund (RLF) Scholars - Writing Support
Further information can be found online: https://www.sussex.ac.uk/skills-hub/starting-at-sussex/workshops
Further information can be found online: https://www.sussex.ac.uk/skills-hub/starting-at-sussex/workshops
As part of the Royal Literary Fund’s Fellowship Scheme, the Library hosts two professional writers who offer one-to-one tutorials during term-time for any member of the university who wishes to improve their writing.
The RLF Fellows can help with any aspect of the writing process, including planning, drafting, constructing an argument and editing. They are able to comment on the writing style of work in progress, allowing students to improve their work before submission.
To book an appointment, please email either Nikki or Alison:
Monday or Tuesday appointments: nikki.sheehan@rlfeducation.org.uk
Wednesday or Thursday appointments: alison.macleod@rlfeducation.org.uk
If English is not your first language, specialist one-to-one tutorials are available from English Language for Academic Study.
Students may see the Fellow just once, or return for a subsequent tutorial if they want, subject to availability. In order to ensure other students can book appointments when they need them, please do not book to see more than one RLF Fellow. Appointments can be booked up to 28 days in advance.
The RLF Fellows are established professional writers of literary merit, representing a wide range of genres, including biography, scientific writing and fiction. The principal aim of the Fellows' work is to foster good writing practice across all disciplines and media. Students at every level of study can benefit from learning about good writing practice from a professional author.
RLF Writing resources are also available to students online.
Please note this service is not available during vacation.
IT Services
Shawcross Building: Monday - Friday 9am - 5pm
Getting IT support
For support across IT services and systems click the 'IT Support Portal' button via the link above.
The portal is used to submit and view the status of your open 'tickets' and should be used in the first instance.
Report a Fault
Use the IT Support portal to submit an 'Incident' ticket if something is broken or not working correctly.
Request a Service
If you need to make a request for new equipment, access to software or the creation of a new IT account, use the IT Support portal to submit a ticket.
IT Services Helpdesk
Monday to Friday
09:00-17:00 (closed for lunch 1pm - 2pm)
General enquiries line: Ext 8090 (+44 1273 678090)
Email: itservicedesk@sussex.ac.uk
Computers and Printers on Campus
Security Office & Lost Property
Bramber House (North Door) - Open 24 hours
The Security office is in Bramber House.
Please use the North Door (closest to the Student Centre) to access the Security and Estates office.
Security collect lost property from the Library on a Monday.
Print Unit
Hastings Building: 9.30am to 4.00pm, Monday to Friday
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