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El Servicio de Asistencia al Astudiante
El Servicio de Asistencia al Astudiante
Abierto de 7:00am a 8:00pm, de lunes a viernes (no días festivos).
Teléfono (inglés y español): 1.866.552.0486
Chat en vivo (sólo en inglés): https://support.customms.com
Correo electrónico: studenthelpdesk@springfieldpublicschools.com
Contact the Student Help Desk
Contact the Student Help Desk
Open 7:00am to 8:00pm, Monday through Friday (except holidays).
Phone (English and Spanish): 1.866.552.0486
Live Chat (English only): https://support.customms.com
Replacement Process
Replacement Process
Student/family calls/chats/emails the Student Help Desk. If the technicians cannot repair/fix the computer remotely, they will submit a laptop replacement request.
The following morning, OITA will send to all Principals Clerks a list of the ID numbers of students who are approved to receive a replacement through the school.
Schools contact the family of those students and arrange for them to pick-up a replacement laptop.
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