Speaking: The oral transmission of information or ideas.
This handbook will cover steps 0-9 of the Universal Framework.
Click an underlined step below to explore further.
Step 0: I speak clearly to someone I know
Step 1: I speak clearly to small groups of people I know
Step 2: I speak clearly to individuals and small groups I do not know
Step 3: I speak effectively by making points in a logical order
Step 4: I speak effectively by thinking about what my listeners already know
Step 5: I speak effectively by using appropriate language
Step 6: I speak effectively by using appropriate tone, expression and gesture
Step 10: I speak adaptively by changing my language, tone and expression depending on the response of listeners
Step 11: I speak adaptively by planning for different possible responses of listeners
Step 12: I speak adaptively by changing my content depending on the response of listeners
Step 13: I speak influentially by changing the structure of my points to best persuade the listeners
Step 14: I speak influentially by changing the examples and facts I use to best persuade the listeners
Step 15: I speak influentially by articulating a compelling vision that persuades the listeners