Listening handbook

Step 6: I show I am listening by how I use eye contact and body language

Step 7: I show I am listening by using open questions to deepen my understanding

Step 8: I show I am listening by summarising or rephrasing what I have heard

Step 9: I am aware of how a speaker is influencing me through their tone

Step 10: I am aware of how a speaker is influencing me through their language

Step 11: I listen critically and compare different perspectives

Step 12: I listen critically and think about where differences in perspectives come from

Step 13: I listen critically and identify potential bias in different perspectives 

Step 14: I listen critically and use questioning to evaluate different perspectives

Step 15: I listen critically and look beyond the way speakers speak or act to objectively evaluate different perspectives