Articles, Book Reviews, Insights, Recordings, and Interviews
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Articles
Posts about Goals, Measurements, Metrics, Analytics, and Reports
Posts about Webinars, Conference Calls, Videos, Podcasts, and Recordings
Book Reviews
KM Systems Implementation: Lessons from the Silicon Valley by Hind Benbya
Enterprise 2.0: New Collaborative Tools for Your Organization’s Toughest Challenges by Andrew McAfee
Building Smarter Organizations: How to Lead Your Zombie Organization Back to Life by Gordon Vala-Webb
Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight by Thomas Stewart and Patricia O'Connell
The KM Cookbook: Stories and Strategies for Organisations Exploring Knowledge Management Standard ISO30401 by Chris Collision, Paul Corney, and Patricia Eng
Story Thinking: Transforming Organizations for the Fourth Industrial Revolution by John Lewis
Thriving on Overload: The 5 Powers for Success in a World of Exponential Information by Ross Dawson
Insights
Recordings
Interviews
Interviewed by Sedus’s Carolina Gutiérrez on Community Management - article
Interviewed by APQC ’s Lynda Braksiek and Cindy Hubert on Bridging The Past and The Future - article
Interviewed by Kendra Albright of Kent State University - video
ChatCPT and KM - video and transcripts
Changes in KM - Interview with Rajesh Dhillon - video and article
Associations Now: How to Facilitate Knowledge-Sharing in Remote Work - article
CTDO Magazine: Take Measured Steps to Manage Knowledge - audio
The State of the Art of KM - video
Ross Dawson's Virtual Excellence Episode 21: Excellence in Community Management - video
Fringe Legal: Litera.tv interview with Abhijat Saraswat - video
Edwin K. Morris, Pioneer Knowledge Services: Because You Need to Know - Second Interview - audio
APQC Podcast Interview: Why You Need a KM Vision - audio - The Biggest KM Mistakes Organizations Make—and How to Avoid Them - blog post
Hans Luyts: Why Knowledge Managers Do What They Do - LinkedIn article
Yadira Y. Caro: Sharing Knowledge about Knowledge: Stan Garfield - blog post
APQC Podcast Interview: Latest KM Trends - 2nd Source - audio - Working Out Loud is KM’s Most Transformative Trend - blog post
APQC: KM Experts on KM’s Role in Digital Transformation - article
Edwin K. Morris, Pioneer Knowledge Services: Because You Need to Know - audio
TallyFox: Knowledge Management Through the Eyes of a Thought Leader - Stan Garfield - article
KMWorld 2015: Is KM Dead? - video
Paul Woods: Yaminade Podcast - abstract
Nancy Davis Kho: EContent Magazine - article
Kevin Desouza: KM Leaders - article
Articles by Others
What is KM? Knowledge Management Explained by Michael E. D. Koenig, May 4, 2012
The Camelot of Collaboration - the case of VAX Notes (PDF) by Patti Anklam, September 12, 2001
Community of Practice Metrics and Membership (Question 21 under Questions about Community Management) by Lee Romero, November 10-25, 2008
Creating a Podcast by Fred Bals
Recording Conference Calls on a Budget by Andrew Gent, March, 2007
How to Ask for Help: 10 Simple Rules by Bruce Karney, March, 2005
Outsourcing Management of Communities of Practice (Section 5) - KM4dev, November 28-December 3, 2008
12 Principles of Knowledge Leadership by Arthur Shelley, September 23, 2013
Dave Snowden
Volunteer not conscript August 10, 2006
Rendering Knowledge (updated 3 rules to 7 principles of KM) October 11, 2008
12 Shibboleths of Christmas December 26, 2014-January 6, 2015
Things a leader can do July 1, 2016
Dennis Pearce
Working Out Loud Series
Jeff Ross
12 Tips for Building a Successful Enterprise Social Network June 5-September 18, 2015
Tips for Leaders Engaging With Employees in an ESN July 8, 2015
ESN Playbook September 28, 2015