Chris

Empathic Listening Feedback: Chris Mandeville

2014-08-08

The empathic listening definitely creates community,

the same way that food does.

I know we are in a very distracting environment.

I wonder what’s going on back there?

Interested in doing Listening (maybe)

Interested in doing Empathy Circles? (yes)

How was the Free Empathy for you and how could it be improved?

Reflective listening is a pretty powerful tool and it would be useful to use in other conversations in my life. Like I can reflect back to people occasionally. As a speaker, it make me think I need to pause more often to give the other person a chance to respond to that.

Sometimes I have a feeling that I need to get it all out before I forget it or something. So I just keep going.

I’m familiar with reflective listening but it reminds me that I could do it more often in my life.

Reflective listening is

a pretty powerful tool

It is like practice? Yeah..

I think it is really interesting how I will say something and then you’ll repeat it back to me and you might change it a little bit and put it in your own words. And sometimes it’s right on and other times it’s, “No, that’s close but not quite right,” so I get a chance to tweak it a little bit.

The other thing is that I often assume that if the listener is shaking their head or seem to be getting it, that they definitely do have it, but it’s not until your feedback that I really know that you understand what I’m saying. The nodding of the head doesn’t necessarily indicate understanding or comprehension at all.

What else. The thing about empathy being a universal thing, that one can empathize with a person that is happy or unhappy.

How was the flyer? Is it inviting…?

It’s fine. Can kind of make it out..the person listening.

What about the whole idea of coming over here.

With people being close by? Is it private enough?

If I wanted to talk about something private I would feel that way. For me I decided that the things I talk about would be on a certain level, it wouldn’t be a super private thing. So I might be more apt to talk about private things if there was a more private space.

Another level is a private table, and other level would be the private booths upstairs.

How was the listening?

If you told me to pause every once in a while.

Say, “pause every once in a while so that I can reflect back to you. “

You talked about practicing listening. Would you be interested in offering listening to others? Put up your own sign.

I would do that

Why?

I think it is a good practice to do but it’s also interesting to hear people share,

I love hearing people share.

A way to get connected?

yes. I sit down at lunch and never know what conversations are going to come up but the ones that come up are pretty interesting to me usually. Not every time but usually, and just want to know what’s going on in people’s heads. You don’t know what’s going on until you hear from them.

The empathic listening definitely creates community, the same way that food does.

Any other ideas?

So, your intent is to design a space for empathy.

Raise the level of empathy at the HUB?

Group empathy circles?

Maybe interested in doing an empathy circle. I thought, what it would be like to have more than one person listening at the same time. Would that be boring for the others or would it change the dynamic in some way. Would I feel as the speaker make it more interesting to appeal to 3 other people instead of one person. How it would work?

Would you be willing to try that out?

Possibly, it all depends on time. I did some work with landmark education. One of the ideas there is; Getting Gotten. The idea that people repeat themselves over and over again. Because the communication hasn’t been gotten. There’s almost a need to have been gotten in the world so that they can move on.

I’ve noticed how many times we tell people “Oh quit you’re complaining….” I think what if we just really got the complaint? And then the person cold more on from there.

Do you feel like I got you? yes

Was there a moment of most gotten?

Probably when you repeat back stuff, in words that really convey what I was trying to communicate.

The least gotten is when I see your eyes dart off. I know we are in a very distracting environment. I wonder what’s going on back there?

The least gotten is when I see your eyes dart off.

[Note: set the table and chairs so that it is not so much distraction. ]