Basic Management Processes for Hospital Managers
Reynaldo O. Joson, MD, MHA, MHPEd, MSc Surg
September 30, 2012
Introduction:
There are basic management processes that all hospital managers should know to come out with a structured (systematic and rational) problem-solving and decision-making in their areas of responsibilities.
The basic management processes consist of the following:
1. Planning (Plan)
2. Implementing (Do)
3. Evaluating and continual improvement (Check , Act)
Terminal learning objective:
At the end of the module (through coaching and independent study), the participants must be able to demonstrate skills in the three to four basic management processes:
1. Planning (Plan)
2. Implementing (Do)
3. Evaluating and continual improvement (Check , Act)
Enabling learning objectives:
1. Read and know the basic management processes (plan, implement, and evaluate) or (plan, do, check, act).
2. Apply the management processes in areas of responsibilities (events / projects).
3. Prepare and present a 6-minute case presentation showing the application of the basic management processes (off-shoot of No. 2 enabling learning objective) – [use format below].
Teaching-learning methods:
Coaching by facilitator – initially through hand-outs (see below) and subsequently, interactions on October 29, 2012
Independent study of participants on the hand-outs to be given by the facilitator (ROJoson)
Preparation of a 6-minute case presentation with clear and clean digital slides (See format below) ). [Assumption: presentation to the Hospital Director.]
*Note: all the three activities should be done and completed before October 29, 2012. On October 29, 2012, the participants will present using their prepared digital slides.
Hand-outs:
1. Any book or writings on basic management processes (plan, implement, and evaluate) or (plan, do, check, act). [Look at the Internet.]
2. Format of presentation (see below)
3. Art of Creating Digital Slides for Presentation
Format of Case Presentation using Digital Slides (give the necessary greetings, introduction and closing of a presentation) – either a project or a problem (choose one). [Assume that you are presenting to the Hospital Director.]
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Title: Project Management Presentation: (Name of Project)
Situational analysis: Current situation that leads to need of project; rationale for the project
Goals and objectives of the project
Expected output of the project
Expected impact of the project
Strategies and action plans for implementation with timelines, persons-in-charge and budget (if not done yet) – (if done already, present the plan of implementation and what were done)
Action plans on monitoring and evaluation of implementation of project followed by continual improvement (if not done yet) – (if done already, present data)
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Title: Problem Management Presentation: (Name of Problem)
Situational analysis: What are data and what is the problem that needs to be solved?
Action plans to solve the problem (if not yet done) – (if done already, present the plans and what transpired)
Action plans on monitoring and evaluation of implemention plan to solve the problem (if not done yet) – (if done already, present data)
Any queries and references:
Internet resources on Management Processes
https://sites.google.com/site/digitalmedicalpresentation/home
ROJ@12sept30