TriWest administers healthcare provided to military veterans outside the VA system. There are two programs: Veteran's Choice and Patient-Centered Community Care (PC3). To use the programs, Veteran's must contact TriWest and receive a referral. See more information below.
Veterans Choice Program Eligibility
The following is quoted from the VCP website: "When you contact us to verify your eligibility, we will work with you to find a provider within the community who accepts the terms and conditions of providing your care. Please know, there is no guarantee that the provider you prefer will accept the Veterans Choice Program. We will make every effort to work with the provider. Ultimately, however, if the provider won’t accept the Veterans Choice Program and you still choose to see that provider, you may be responsible for all costs associated with your care. Just give us a call at 866-606-8198 and we will walk you through the process of making an appointment."
Patient-Centered Community Care (PC3)
Patient-Centered Community Care (PC3) FAQ
The following is quoted from the PC3 website: "The purpose of the program is to enhance access to health care services for Veterans by making a quality provider network available closer to a Veteran's home. Access to care through the PC3 program is only available to eligible Veterans following a referral from a VA Medical Center that is processed by TriWest. Care will be made available through the PC3 program when a local VA Medical Center (VAMC) determines it cannot readily provide the needed care due to a lack of available specialists, geographic inaccessibility and other factors. For questions relating to your appointment with a TriWest provider, please call TriWest between the hours of 8:00 a.m. and 8:00 p.m. (in your local time zone) at 855-PCCCVET (722-2838)."