Providence Health Plan
https://www.providencehealthplan.com
CONTENTS
(1) Provider search
(2) Providence Choice Network (list of in-network providers)
(1) Provider search
To search for a provider go to web address below. To get the most accurate results, search by your member ID. If you know your provider network, you can also search without logging in. Enter your location (e.g., zip code) and distance (e.g., 10 miles). Click on "Find a Provider" and then select "Mental Health/Substance Use Disorder." Then, select type of provider.
Providence Health Plan > Find a Provider (http://phppd.providence.org)
Select Network:
Follow this link to a list of providers who were listed as in-network at the time the list was made.
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HSA Qualified Plan / Extended PPO Network
Network: First Choice Health PPO Network - OR, WA
Providence Health Plan - Behavioral Health Resources
Main website: ProvidenceHealthPlan.com/BehavioralHealth
Customer service: 503-574-8000 or 1-800-603-2340 (TTY:711) 8 a.m. to 8 p.m. (Pacific Time) 7 days a week.
Providence Provider Directory for Commercial Insurance: https://phppd.providence.org
Providence Provider Directory for Medicare Advantage: https://phapd.providence.org/medicare
Providence Behavioral Health Hub: According to Providence this is "A one-stop shop where members can find the support they need. When you call, you will be connected with a Behavioral Health Navigator who is trained in all levels of care, like identifying the type of support needed, helping find providers, and setting up appointments. With one call, you’ll get support from beginning to end.... Our support team is available 24/7, everyday. 800-878-4445 (TTY: 711)."
Providence 24/7 Crisis Line (HUB): According to Providence: "Immediate access 24/7; Team trained in crisis triage care; Real time referrals; Call Providence Customer Service at 503-574-8000 or 1-800-603-2340"
Providence Behavioral Health Concierge. Note: Not available to Medicaid and Medicare members. According to Providence, this service "is a virtual care option to help you and your family with life stressors, mental health challenges, or addiction issues. Our Providence licensed behavioral health clinicians are here to offer confidential counseling, care guidance and access to self-help resources. Call 877-744-WELL (877-744-9355) to schedule an appointment. Extended hours 7 a.m. - 8 p.m., seven days week. Submit an appointment request directly at Providence.org/BHC."
Talkspace - Virtual Therapy Service. Note: Not available to Medicaid, Medicare, and Providence St. Joseph Health Caregivers members. Talkspace.com/ProvidenceHealthPlan. Telehealth provider of virtual psychotherapy for teens (13+) and adults. According to Providence, "Be matched to a provider within 48 hours • Connect through text, call, or live video2 • Access to therapy, psychiatry, or both"