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My AmeriCorps Portal
My AmeriCorps Portal
The My AmeriCorps portal is how you access your personal AmeriCorps account. This is where you complete enrollment and exit forms, apply for loan forbearance and interest accrual payments, view and release your Education Awards, and more!
AmeriCorps Hotline 1-800-942-2677
AmeriCorps Hotline 1-800-942-2677
Please call the AmeriCorps Hotline if you have issues logging in to your account, have a question about your award, or receive an error message in My AmeriCorps.
You can also submit an inquiry via webform or live chat with a representative here.
Segal Education Award
Segal Education Award
Upon completion of your service year with Relay, you may be eligible to receive a Segal Education Award. Click the buttons below to learn more about the award and other relevant information related to loans, taxes, and using your award.
Tax Information: The Internal Revenue Service (IRS) has determined that payments from the Segal AmeriCorps Education Award and accrued interest payments made on behalf of a member are considered taxable income. Click here and scroll to the bottom to read more.
AmeriCorps does not withhold taxes from Education Award payments, which means you will have to pay taxes on any payments as income when you file your return. If you released payments that totaled at least $600 in the year, the National Service Trust will notify the IRS that payments have been made and you will receive a Form1099 for that tax year. If the Form1099 is applicable, you can print out a copy from the system by going to the "My Tax Forms" section of the website and clicking on the available 1099 form. Remember that taxes are due only in the year in which the payment is made, not the year the award is earned.
Having trouble entering your 1099 while doing taxes? Check out these articles: Article 1 Article 2
Loan Forbearance and Interest Accrual Payments
Loan Forbearance and Interest Accrual Payments
Individuals who serve in an approved AmeriCorps position may be eligible to have the repayment of their qualified student loans temporarily postponed while they are serving by requesting forbearance. While an individual's loan is in forbearance, the member is not required to make payments. Interest may continue to accrue but if the member successfully completes the term of service and the loan is a qualified student loan, the National Service Trust will pay all or a portion of the interest that accrued during the service period.
You can complete both of these requests in your My AmeriCorps portal.
Visit this page for more information.
Free Mental Health Resources
Free Mental Health Resources
Relay partners with IBH to provide wellness resources through Work Life Matters (an Employee Assistance Program). The Assistance Program provides students and employees with support services for a variety of issues associated with maintaining a busy life.
Work Life Matters Services include:
Access to counseling services via telephone
Referrals to local counselors
Up to 3 free in-person counseling sessions per year
Health and wellness resources
Child and dependent care support
Legal services
Financial services
To take advantage of the Student Assistance Program, call 1-800-386-7055 or visit www.ibhworklife.com (see program overview below for Username and Password).
For more information, please see this program overview or read this support center article.
Relay Student Assistance Program.pdfMAP Benefits Flyer AmeriCorpsIf you are a Relay AmeriCorps member serving in Georgia, Illinois, New Jersey, or New York, you also have access to the ASC AmeriCorps Member Assistance Program (MAP). The Member Assistance program provides free, confidential, 24/7, unlimited telephonic counseling services.
To access counseling for support on any topic, you can call the toll-free number at: 1-800-451-1834, state you are an AmeriCorps member and provide the name of our AmeriCorps program. You will say "AmeriCorps (the state where you serve) Relay Teaching Program". Example: AmeriCorps Georgia Relay Teaching Program
You will be connected with a professional, licensed counselor with AllOne Health. In-the-moment support is provided for topics such as substance abuse, stress, depression, anxiety, grief counseling and many other areas.
Read this flyer to learn more about available services, including life coaching!
Check out this YouTube video for a brief overview.
------------------------------------------------------------------------------------------------------------------------------------The AmeriCorps Member Assistance Program Member Portal has been enhanced with a complete makeover to improve the user experience. Everything is reorganized and easier to find!
Access benefits at www.allonehealtheap.com using your email* and company code: americorps
Explore live chat, phone support, and online requests.
Use the financial wellness center, self-assessments, and courses.
Access 1,000+ articles, podcasts, and well-being resources.
Discover exclusive marketplace discounts.
*Your email has now replaced your username if you had previously registered to create an account.
Thinking about leaving Relay midyear?
Thinking about leaving Relay midyear?
If you exit Relay prior to the end of the school year, you will automatically be withdrawn from the AmeriCorps program. If you are in this situation or are thinking about it, continue reading to learn how an early exit can impact your financial standing with Relay.
AmeriCorps categorizes two types of exits:
Exit for Cause: a member decides to leave, finds a new job, leaves for dissatisfaction, is dismissed, etc. A member exited for cause receives no portion of their Segal Education Award.
Exit for Personal Compelling Circumstances: a member exits due to circumstances outside of their control (e.g., spouse in military, medical reasons, mental health, program is shut down, etc.). A member exited for personal compelling circumstances is eligible to receive a partial Segal Education Award. The amount of the award is based on how many hours the member has served at time of exit.
Please read this flow chart to walk through each type of exit and what it means for you.
*In order for the AmeriCorps Team to exit a person for compelling personal circumstances, we must have documentation on file. This is typically a doctor's note or memo from professional detailing the circumstances that supports the decision to not continue on in your position.
*Please reach out to the AmeriCorps team at support@relay.edu if you have questions or are thinking about exiting early.
Early Exit Decision Tree.pdfAlumni Resources
Alumni Resources
Once you complete a full service term, you join nearly one million alumni of all AmeriCorps programs who have served communities across America since 1994. As a member of this special group, you have access to a wealth of resources.
Check out this webpage for AmeriCorps specific alumni resources.
Be sure to log on to Relay Connect to know what’s going on around the Relay Nation and stay connected.
Need a Verification of Service letter? Follow these steps:
Log into your My AmeriCorps account. (If you have login issues, contact the AmeriCorps Hotline at 1-800-942-2677.)
Click on the "My Service Letter" from the left-hand column.
Select the appropriate "Service Term" from the first drop down menu.
Select "Verification of Service" from "Letter Type" drop down.
Enter recipient or leave blank.
Print or save as PDF.
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