Reprint Worktickets

Overview

Reprints are jobs that need to be redone due to an internal processing error. This means that the customer will not be charged for a reprint.

Process

Step 1: Manager opens any JC linked to the job in question and clicks the Action>Create Reprint JC option

Step 2: Click the items menu button then select "Copy SO Items"

Step 3: Click the item drop down to select one or more items from the linked SO to add to the Reprint ticket

Step 4: If necessary, open the Estimate and edit qty for each selected item

Step 5: From the action menu select "Set Status to New Job"

Step 6: Print reprint ticket by going "Output>Print>Job Ticket"

NB: Note field can be used to give a brief description of the reason for the reprint