Four (4) to six (6) Hole Captains are assigned to each hole. The Hole Captains will volunteer as a team to complete the necessary tasks related to organizing the Marshals on their assigned hole.
During Ryder Cup Week, at least two Hole Captains must be on each hole with their Marshals AT ALL TIMES.
In the past, some of the Captains have divided the day in two - one volunteered every morning, while the other volunteered every afternoon. Other Captains divided the week; one volunteered all day on Tuesday and Thursday, and the other volunteered all day Wednesday and Friday, and both volunteered on Saturday and Sunday. The manner in which the Special Teams Captains divide the week is up to them.
FOUR THINGS YOU'LL BE DOING AS A HOLE CAPTAIN
Hole Captains will be responsible for scheduling the Marshals on their hole through Trust Event. The needed scheduling materials and guides will be given to the Hole Captains.
The Hole Captains on each hole will need to determine one Hole Captain that will be responsible for the schedule and any schedule changes. This Hole Captain’s contact information will be included in the email that is sent to the assigned hole’s Marshals with their schedule. If a Marshal has a problem with their assigned shifts, or is unable to volunteer for a shift at the last minute, this will be the Hole Captain that they contact.
Schedules should be completed, and Hole Captains should send them to the Ryder Cup Office no later than Saturday, May 31st.
Marshal Volunteers will be instructed to check-in for their shift with the Hole Captain on-duty at their assigned hole. Hole Captains will need to have an updated version of the schedule available to mark-off the Marshals as they check-in.
If a Marshal does not show up when they are scheduled, the Hole Captain can radio to the Area Captain at the Marshal Desk and request that the marshal be contacted to see if they are on their way. It is recommended that Hole Captains keep track of any Marshals that repeatedly do not show up for their shifts, as the credentials for these individuals can be deactivated by the Ryder Cup Office if needed.
After checking in, Hole Captains will assign Marshals to one of the designated positions on that hole. The map of those positions will be provided in advance and be in the Marshal Bag.
After assigning the Marshals to their initial position, the Hole Captains will rotate the Marshals every 45-60 minutes to keep them interested and alert. During their shift you will be assisting Marshals with any questions they have and be the point person should any issues arise on your hole.
The morning captain should stop by Volunteer Headquarters to pick up your radio and your hole's Marshal Bag (containing the Inside the Ropes credential, hammer, and flag) and the afternoon captain should return it at the end of each day.
Each Marshal will receive an Inside the Ropes credential specific to their hole when they check in for their shift. The flag is used on the tee box to indicate the direction of the player's tee shot. The hammer is for if you need to take out a stake, you may use the hammer to secure the stake back into the ground. The radio is used to contact your Area Captain, Committee Chair, Volunteer Staff, or the Medical team if needed.
WE ARE SO EXCITED "FORE" YOU TO BE A CAPTAIN!