ROLE OF THE GRANDSTAND MARSHAL CAPTAINS

Four (4) to six (6) Grandstand Marshals are assigned to each Grandstand. The Grandstand Captains will volunteer as a team to complete the necessary tasks related to organizing the Marshals at their assigned grandstand.

During Ryder Cup Week, at least two Grandstand Captains must be at each grandstand with their Marshals AT ALL TIMES.

In the past, some of the Captains have divided the day in two - one volunteered every morning, while the other volunteered every afternoon. Other Captains divided the week; one volunteered all day on Tuesday and Thursday, and the other volunteered all day Wednesday and Friday, and both volunteered on Saturday and Sunday. The manner in which the Special Teams Captains divide the week is up to them.

CORE RESPONSIBILITIES YOU'LL BE DOING AS A GRANDSTAND CAPTAIN:

1 - YOU'LL SCHEDULE THE GRANDSTAND MARSHALS

Grandstand Captains will be responsible for scheduling the Grandstand Marshals on their hole through Trust Event. The needed scheduling materials and guides will be given to the Captains.

The Captains at each Grandstand will need to determine one Captain that will be responsible for the schedule and any schedule changes. This Grandstand Captain’s contact information will be included in the email that is sent to the assigned Grandstand Marshals with their schedule. If a Marshal has a problem with their assigned shifts, or is unable to volunteer for a shift at the last minute, this will be the Captain that they contact.

Schedules should be completed, and Captains should send them to the Ryder Cup Office no later than Saturday, May 31st.

2 - YOU'LL CHECK-IN THE GRANDSTAND MARSHALS FOR THEIR SHIFTS

Grandstand Marshal Volunteers will be instructed to check-in for their shift with the Captain on-duty at Volunteer Headquarters. Captains will need to have an updated version of the schedule available to mark-off the Grandstand Marshals as they check-in.

If a Grandstand Marshal does not show up when they are scheduled, the Captain can radio to the Area Captain at the Marshal Desk and request that the Grandstand Marshal be contacted to see if they are on their way. It is recommended that Captains keep track of any Grandstand Marshals that repeatedly do not show up for their shifts, as the credentials for these individuals can be deactivated by the Ryder Cup Office if needed.

3 - YOU'LL MANAGE THE GRANDSTAND MARSHALS DURING THEIR SHIFTS

After checking in, Captains will assign Grandstand Marshals to one of the designated Grandstands. The map of those positions will be provided in advance.

After assigning the Grandstand Marshals to their initial position, the Captains will rotate the Marshals every 45-60 minutes to keep them interested and alert. During their shift you will be assisting Grandstand Marshals with any questions they have and be the point person should any issues arise on your hole.

WE ARE SO EXCITED "FORE" YOU TO BE A GRANDSTAND MARSHAL CAPTAIN!

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