Chromebook 101
Chromebook information & resources
Chrome Keyboard Shortcuts.pdf
Frequently Asked Questions
How do I change cameras for a Chromebook with a World Facing Camera?
Open the Camera app from App Launcher, click on Settings icon (gear), press rounded arrow to change camera (bottom left in camera app).
My Chromebook will not turn on, what should I check?
Make sure the battery is charged. Plug in the power adapter, check the battery status light (should be white when charging).
Why can't I sign in to the Chromebook?
Check the sign in screen and make sure it says "Managed by palmbeachschools.org". If not, contact our school STST or technology coordinator.
Make sure the student is entering his/her complete District email address with @stu.palmbeachschools.org.
Make sure the student's password is correct. If a student has forgotten his/her password, you can use the Student Password Reset app in the District's portal to reset a student's password. Search Student Password Reset.
How does a student change his/her password?
On a District Windows computer, have the student log in. Once logged in, press ctrl + alt + delete, select Change a password.
How do I check to see if my WiFi is working on my Chromebook?
Go to the Status Area (bottom right of screen), click the Wi-Fi option to view available wireless networks. Your network should be SDPBC Wireless Network with Connected listed under the title.
Make sure the Wi-Fi slide button is turned On. If you don't see any wireless networks listed, your WiFi has been disabled.
Check your Access Point (white square box on ceiling or wall) to make sure it's status light is white. If not, contact your STST or technology coordinator.
I accidentally closed my Chrome tab(s). How do I recover the tab(s)?
Shift + Ctrl + T will recover closed tabs
How do I right-click using the touchpad?
Two fingers touching the pad is the same as a right click on a Windows computer
How do I change the keyboard language?
Go to Status Area (bottom right of screen), click on Settings, click Advanced, under Languages and input click Language, select English
If using a keyboard, press ctrl + shift + space to switch back to English
Do I have to re-create all my existing files in My Documents located on my Windows teacher computer?
No, from a Windows computer you can easily upload your documents, spreadsheets, and presentations to drive. (Note: you do not have access to My Documents from a Chromebook
How do I save files on my Chromebook?
From the Launcher, open the Files folder. Select My Drive to save to the cloud. Select Download to save locally on the Chromebook (temporary). Select USB drive to save to external device.
How do I change the Chromebook background?
Go to Status Area (bottom right of screen), click on Settings, scroll down to Appearance and click on Wallpaper
My Chromebook has gone to sleep. How do I wake it up?
Close the cover and reopen it. The login screen will appear and you will be prompted to enter your password
Do I have to press the power button to turn off my Chromebook?
Closing the Chromebook lid powers off the device. When the lid is reopened, if the user did not logoff, the Chromebook screen will prompt a password for the last user. Best Practices suggest a student should press ctrl + shift + q to log off prior to closing the lid so the next user will see the Sign in to your Chromebook screen.
One of my students accidentally changed the screen resolution. How do I change it back to the default?
Press and hold the ctrl + shift keys and select the + or - sign to enlarge or shrink the image size
Where can I find a complete listing of Chromebook shortcuts?
How do I clean my Chromebook touch screen?
For general cleaning, get a soft, lint-free cloth. Use it to wipe the dust off the LCD screen.
Dampen a sponge or lint-free cloth with water. Be sure to wring out all the excess moisture. Rub the screen’s surface gently, and don’t get any excess liquid on or inside the monitor. Let the monitor dry completely before closing the lid.
Here are some other things to remember:
Often times, the keyboard creates “stains” on the screen. They’re hard to avoid and even harder to clean off. To help prevent the stains, consider storing the soft, lint-free cloth that you use to clean the monitor inside the laptop, between the keyboard and screen.
Office-supply stores carry special LCD screen cleaners as well as the lint-free wipes that you can use to clean your screen and the rest of your laptop.
Avoid using alcohol or ammonia-based cleaners on your laptop screen! They can damage the LCD screen.
Never squirt any cleaner directly on a laptop’s screen.