Titanium

Titanium is our Electronic Medical Record (EMR) system. The system is used for scheduling, billing, and storage of all client records. 

NYU VPN

For several of our digital services, notably Titanium and SOARS, you will need to be connected to the NYU VPN. 

Accessing the VPN

The NYU Virtual Private Network site contains links that describe how to install and use the VPN on Windows, Mac, iPhone, Android, and iPad devices. 

When connecting to the NYU VPN, select NYU VPN: All Traffic to ensure access to all systems. When you click "Connect," a new window or tab of your web browser will open, displaying the standard NYU Login (SSO) prompt. 

• Enter a valid NetID and Password then select Login

• The standard NYU MFA (Duo) prompt will open. Authenticate using the default method that appears or by selecting “Other option” to select or configure another method (Duo Push, passcode, Touch ID, etc.). 

• After successful MFA authentication, the Duo prompt in the browser window is replaced with a “Secure Client” screen indicating VPN connection success. The Cisco AnyConnect Secure Mobility client screen will also indicate a successful connection.

Steinhardt Remote Desktop

To access Titanium, in addition to being connected to the VPN, you will also need to connect to the SteinRemote Apps remote desktop. 

Connecting to the Steinhardt Remote Apps server.

1. Remote Apps requires that you have Microsoft Remote Desktop installed. This is installed by default on Windows computers, and is available in the iTunes App store for Apple computers. 

2. To connect to RemoteApps, you must be either on campus or connected to the NYU VPN. 

3. Open a browser and navigate to the website.

4. Log in using your NYU NetID and password. Your NetID must be in the following format: ad\netID (e.g. ad\abc123 for user abc123).

5. Once you log in, click on the "CSD Titanium" application. 

6. The application will download to your default download folder. 

7. Open the application using Microsoft Remote Desktop.

8. If prompted by a secondary log in page, enter your NYU credentials again, following the above formatting. 

Resources for Virtual Desktop

• SteinRemoteApps Presentation

• SteinRemoteApps - Accessing Virtual Desktops

• Accessing Titanium via SteinRemoteApps

• SteinRemoteApps - Sign-in Instructions

• SOARS - Uploading Zoom Sessions via SteinRemoteApps

Accessing Titanium

Logging Into Titanium and Adjusting Settings

Your Titanium username is first letter of first name + last name) e.g., JMEZZACAPPA. 

The first time you log in, your password will be Password1 (case sensitive). You will be prompted to change your password upon login.

To adjust your schedule display settings: 

• Select "Configure" along the top bar and select "User Configurations."

• Select the "Schedule Viewer Layout" tab along the top of the window. 

• Select "Display Single Schedule (One schedule for multiple days)" and then select your name from the dropdown menu. 

• Click Apply before closing.