Communicating with the PRIDES Hub
If you have any accessibility queries in relation to the resources on these pages, please contact the PRIDES Hub at prides-hub@nihr.ac.uk
This section contains guidance for communicating with the PRIDES Hub, and how to get the most from your interactions with the service concerning the different types of request or query you may have
How to get in touch!
This section looks at how to engage with the Hub, and the level of service you can expect in return
Guidance for LCRNs on how to communicate with the PRIDES Hub
A designated Inbox to receive and manage all queries in a single location
Allocation of PRIDES team member for each request to ensure designated support
Focus on local PRIDES team development as an outcome for each request
If you want to find out more please watch this presentation!
2. PRIDES Hub - Comms (Final 16/11)Different types of requests
The PRIDES Hub will handle requests slightly differently dependending on the nature of the input required from the Hub team
The PRIDES Hub is happy to receive requests for advice and guidance on all aspects of developing a new local PRIDES service, or enhancing an already great service!
The focus of the PRIDES service will always be with a view to activity that has an educational purpose for the local PRIDES service moving forward.
With that aim in mind, requests for assistance with the development of a Health Informatics tool for a specific study will only be handled with a confirmed involvement from the requesting LCRN which enhances their own knowledge and service in future.
If that involvement cannot be arranged at the time of the request, as per the existing IT Solutions process, the Hub will advise the LCRN to gauge whether a supporting LCRN can assist with the development request.
Please see the document to the right for further information on how requests are handled by the PRIDES Hub. Please direct any queries to the PRIDES Hub inbox:
prides-hub@nihr.ac.uk
