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Welcome to the Mistcooling Refund Center! If you want to learn about refunds, request a refund, or check on the status of a refund, this is the page for you!
Q: How long does it take to receive a refund?
Q: How long does it take to receive a refund?
A: Most refunds take up to 7 business days to be processed by us. It may take additional time for your banking organization to show the refund on your statement. Also, Please keep in mind that some refunds can take longer to process depending on the situation. Most refunds are fully completed within 10 business days.
What can we help you with today?
I am requesting a refund
I am requesting a refund
In general, refunds require a previous inquiry. If something has gone wrong and you feel that a refund is the proper resolution, please click the link below that takes you to the correct page:
If an item was lost or damaged in shipping: CLICK HERE.
If a product needs to be returned because the wrong part was ordered or you no longer want/need it: CLICK HERE.
If a product is malfunctioning: CLICK HERE.
Please DO NOT fill out the form below.
Check the status of a promised/approved refund.
Check the status of a promised/approved refund.
Please fill out the form below only if...
You are tax-exempt and need your taxes refunded (Click Here to learn more about tax exemption).
You are checking on the refund status for a return that was already processed, or a lost/damaged item that we have already helped with.
You are checking on the refund status for a credit card authentication test charge
You received a refund but the amount was incorrect
You are a dealer and didn't receive your discount
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