A playlist of 5 short videos to introduce this year's Lunar New Year collection, created by a Global training talent pool specifically focused on LNY. This beautiful group of colleagues are East & Southeast Asia diaspora from around the world who have dedicated time to share their stories and the LNY range.

We have two types of videos to make it easier for stores to organise when and how to utilise the videos; Check-in/OTJ training and Storytelling. These are also labelled in the video description boxes. 

In this 20 minute playlist we can learn directly from Lush Co-Founder, Helen Ambrosen, joined by Lush Non-Executive Director, Janis Paskin,  talking about the Lush Versions range.

Mostly videos of fun and silly demos to inspire you to get these amazing products out onto your shop floors, into customers hands and embrace being the Willy Wonka of the cosmetics world!

Want to deep dive into Skincare? 

Use this playlist to discover everything from how it's made, and how we test, to the Lush philosophy around Sun care.

From founders and product inventors, to campaigners and buyers. We chatted to folks across the business about the ways that we are leaving the world Lusher than we Found It. Are you brand new to Lush? Why not start here?

From How to apply, to How it works, this playlist brings together Henna knowledge from a whole host of experts. Whether you are getting ready for applying Henna to a friend or a customer, or are just wanting to immerse yourself in Lush Henna expertise, this is the playlist for you.

To support rolling out scalp massage as an elevated demo across shop floors globally, we've pulled together this handy playlist. Expect how tos (big thank you to Amy, Daisy and Sarah for these), and tips and tricks for using this service to care for your customers and drive your business (Shout out to Will and the team at Cribbs Causeway)

Whether your are looking to level up your Skincare Demo, or your would like to learn luxurious massage techniques that you can bring into your routine at home, these films have you covered.

What's so special about the way we purchase our ingredients? Cadi Pink, Lush Earthcare partner, introduces you to some of the considerations behind the way we source the materials that make our fantastic products. We then journey to some of the growers and suppliers to discover more.

A cosmetics revolution can start with the products we're using every day to clean our teeth! Watch this video playlist to hear directly from Helen about their invention story, how they're tested, what makes them so innovative and how to get the best use out of them, so you can pass all this knowledge on to our customers!

Throughout 2023 & 2024 we've been on the road connecting and reconnecting with local teams, making products, hearing from Charity Pot partners, learning from experts, and ReMembering what Lush is all about. This playlist has recordings of some of the stories that were shared. Check out the ReMind pages on this hub for more details.

In February 2024 we gathered in Glasgow, with retail managers from NA, UK & I. Over the course of this learning festival we heard words of wisdom and great advice from fellow managers. This playlist is here for if you want to revisit what you learnt or if you weren't at the event and want to hear directly from Lush Managers on their stories for success.

We'll continue to add to this playlist with more stories.

In February of 2024 we invited reatil managers from NA, UK & I to join us for a fun, immersive two-day learning festival celebrating the Art of Customer Service! Opening the doors to a world of creativity and surprises as we celebrate the joy of being daymakers, tour guides, storytellers, and experts. 

This event was packed with ideas, activities, and workshops to empower you and your teams, serving as a toolkit for training and enhancing the art of service in your shop. We explored how we can revive old habits that serve a modern customer, and innovating together, new ways to make our customers feel special in an ever evolving retail landscape. 

We hope you enjoy revisiting some of these workshops in this playlist....