"A sense of awe & wonder is harder to come by, we are in a unique position, contributing to people’s experiential capital, novelty and fun factor"
-Awe: The Transformative Power of Everyday Wonder
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Check out the video to hear the latest retail direction from Claire Constantine, and how we can provide customer service worth leaving the house from.
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Need some inspo on how to create those magic retail moments? This page has a whole host of resources to help! From customer experience tips, to consultations to how to be a demo expert!
CONSULTATION SKILLS
Discover essential retail consultation skills and explore a range of resources on this page to help you refine your approach, inspire meaningful customer connections, and bring the magic of retail to life in your shop.
DEMO, DEMO, DEMO
Explore engaging demos on this page to see retail consultation skills in action, gain practical insights, and take away ideas you can immediately bring into your own customer conversations.
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MY FAVE DEMOS!
Want to know which demos our staff love most? Check out this playlist - it’s full of favourites, fun tips, and a little behind-the-scenes magic.
ETHICAL SELLING
Ethical selling is about more than closing a sale—it’s about building trust. Here you’ll find guidance to grow your confidence, connect with customers authentically, and confirm their interest in a way that feels natural and respectful
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