Please find below a reminder of our procedures for communicating with the school

The School Office is open daily from 8:00am – 4:30pm

The phone number is 020 8644 8616 (the phone lines are open from 9:15am to 4:30pm)

Email: bfoffice@leoacademytrust.co.uk

Our website address is http://www.brookfield.sutton.sch.uk

SEN enquires: ncsen@leoacademytrust.co.uk

The office staff can deal with all general queries and take messages for our teaching staff. If any problems should arise, please let us know as soon as possible. Class Teachers continually monitor every child’s progress and will contact you with any concerns about academic progress, behaviour and application in the classroom. Pastoral care is also offered to the children in their class and across the school. Your child’s class teacher should always be your first point of call with any general concerns that arise. If you still have ongoing concerns, please make an appointment to speak to a Middle Leader. Our Middle Leaders/Year Leaders are - EYFS Mrs Nicola Marrable, Y1 Mrs Paula Holmes, Y2 Miss Rebecca Giacopazzi, Y3 Ms Eva Rubio, Y4 Mrs Michelle Underwood, Y5 Mrs Catherine Davies, Y6 Miss Sara Brice. Any concerns that you feel still have not been addressed will be escalated to the school’s Senior Leadership Team. Our Senior Leaders are - Mrs Sarah Wells (nee Pearson) (Inclusion Manager and Vice Principal), Mrs Rachel Teixeira (nee Mander) (Vice Principal), Ms Prathayini Wright (Principal) and Mrs Alison Day ( Executive Principal).

Contacting your child's class teacher: If you need to contact your child's class teacher please email the school office on bfoffice@leoacademytrust.co.uk and they will forward the emails during the working day for the teacher or Senior Leader to act upon and respond.

• Please do not to approach the class teachers in the mornings during drop off time unless it is urgent.

• Please make an appointment to see the class teacher via the school office.

• KS2 pupils do not finish their school day/ learning till 3:20pm, therefore, if you are waiting on the playground to collect your child at the end of the day, please ensure that you stand away from the classroom windows and door so as not to disturb their learning.

• The climbing frames are not to be used before and after school, parents please remind your children of this school rule. In addition, children are not to use their scooters or bikes on school grounds and must walk to the side of them.

• If using private vehicles, please remember to park thoughtfully and not park in front of the local residents’ drives or on the yellow zig zag lines in front of the school. We would like to see as many families and staff as possible walking, cycling or scooting to school.

• If your child suffers from asthma they must have an in-date, spare inhaler in school at all times along with a spacer. These should be given to the office who will store them securely. Please check on a yearly basis that the inhaler is still fit for purpose. Please also ensure any child with an allergy has appropriate medication in school, i.e Epipen/Piriton etc. This could be life-saving.

• We ask that pupils bring in their own water bottles daily. The bottles need to be clearly labelled with the child's name and only have water in them.

• Please leave buggies and prams outside the school buildings, as it could be very hazardous in an emergency. Currently, the office is operating on a 'one in and one out' policy. Please ensure you wear a mask if you enter the school building.

• Please remember that all children in KS2 are encouraged to bring fresh fruit or vegetables to school for a mid-morning snack during playtime. Many children are really hungry by lunchtime and will be happier and learn better if they have eaten something at playtime.

• Only children in Year 6 are permitted to bring a mobile phone into school and only if absolutely necessary. Phones are stored in the office during the school day.

• No pets in the playground please especially dogs! (Excluding guide dogs). This includes owners carrying their dog in their arms. We cannot permit any pets on the premises.

• Please do not let your children climb on the climbing frames in the KS1 or KS2 playground.

• No smoking is allowed anywhere in the school or grounds.

• I would like to urge parents to remember to park thoughtfully and not park in front of the local residents’ drives or on the yellow zig zag lines in front of the school. We would like to see as many families and staff as possible walking, cycling or scooting to school.

• Please ensure that you look at your Arbor account as we are a paperless school and all information is sent via this portal. If you have any queries, please contact the school office.