Tech

Support and Expectations

For any technical help or IT questions, please contact IT Support at the Tech Hub just inside the front doors, or by calling extension 444 or emailing itsupport@isa.aberdeen.sch.uk.

All students sign up to the Student IT Code of Conduct

Chromebook Spares

Replacement stylus for the ISA issued Chromebook are available at a charge from the IT dept (currently £24).  We recommend a Staedler Noris stylus as another option, particularly good for those studying art or using their Chromebook for a lot of handwriting / drawing.

We do not have replacement chargers available, but these can be purchased from Amazon at this link. 

Parental Controls

As your child will be using a Chromebook device on a home network, it may be worth checking that you have appropriate parental controls to filter and monitor internet use.  The way that you set this up is dependent on the device and your internet provider.  There are details on this site to help, and O2 have a free helpline in association with the NSPCC (National Society for the Prevention of Cruelty to Children) which you can call for help setting this up.  We would recommend you give them a call on 0808 800 5002.