Technology

Universal Smarter Balanced Technology Requirements

Technology requirements do change over time as new tools become available and older devices are rendered obsolete. As such, it is important to understand that technology readiness for Smarter Balanced assessments is not a one-time event, but an annual process that must be revisited every school year.

State Test Vendor (Cambium) Help Desk

When you have a technology issue with testing, and your school-based technology support staff is unable to help resolve the problem, your next option is to contact the Cambium Assessments Help Desk. Often users email the Cambium Help Desk about an issue and omit key information that the Help Desk needs in order to work on the case. This can result in a delay while the Help Desk agents attempt to reach the school or district to collect the missing information. Use this document as a guide for what information is needed to effectively address your issue. 

Technical Help

Oregon Statewide Assessment System Helpdesk

Cambium Assessment, Inc.

Tel: 1.866.509.6257

E-mail Support: osashelpdesk@cambiumassessment.com

Assistive Technology (AT) Team

Please contact one of the people below for support with and questions about AT:

• Shannon Henry -- Century Feeder

• Kate Pritchard -- Liberty Feeder

• Jennifer South -- Glencoe Feeder

• Kari Hill -- HilHi Feeder

Assistive Technology Website

HSD Technology Purchasing Website

Use this link to access information regarding purchasing technologies (such as mice for Chromebooks) for testing.