I.T Manager

Job Qualifications:

•  Minimum 6 years of experience in IT roles, with at least 3 years in a managerial or leadership capacity.

• - Proven track record of managing IT teams and projects.

• - Experience in infrastructure management, system administration, and network security.

• - Background in software development or implementation is a plus.

• - Knowledge of the Philippine IT compliance landscape and data privacy laws (e.g., Data Privacy Act of 2012).

• Technical Skills:

• Strong understanding of IT systems, networks, and infrastructure.

• Hands-on experience with cybersecurity measures and protocols.

• Knowledge of ERP, CRM, and other business applications.


• Management Skills:

• Strategic planning and resource allocation.

• Risk assessment and disaster recovery planning.


• Soft Skills:

• Leadership and team management capabilities.

• Excellent problem-solving and critical-thinking skills.

• Strong communication and interpersonal skills.

Job Responsibilities:

• 1. System Uptime and Availability:

   * Maintain a minimum of 99% system uptime.


• 2. Incident Response:

   * Average time to resolve IT incidents within 2 hours.


• 3. Project Completion:

   * Percentage of IT projects completed on time and within budget (target: ≥90%).


• 4. User Satisfaction:

   * Achieve a user satisfaction score of ≥85% for IT support services.


• 5. Compliance Metrics:

   * Maintain 100% compliance with IT-related legal and regulatory requirements.


• 6. Cost Efficiency:

   * Adherence to the IT budget without compromising quality or performance.