Mobile Crisis Response Team Services

Overview: Telephone support for children, families and adults experiencing emotional and/or behavioral crisis and for professionals working with these individuals. Pamphlet

    • Assessment of current functioning, symptoms and sources of stress contributing to crisis
    • Assistance with connecting to ongoing services and supports
    • Determination whether a mobile response is necessary and appropriate

In-person crisis assessment and intervention for individuals experiencing emotional and/or behavioral crisis anywhere in the community.

  • Assessment includes evaluation of current functioning, factors contributing to crisis, access to supports, and risk and safety issues.
  • Intervention includes developing strategies for de-escalation, using individual and family strengths and supports, identifying coping skills and determining whether the individual can maintain safety in the community or requires a higher level of care
  • Facilitating hospitalization with report provided to emergency staff in the hospital. Please note, however, that inpatient admission is always at the discretion of the hospital.

Serving: Albany (children only), Rensselaer, Saratoga, Schenectady, Warren and Washington counties

Who: Northern Rivers (Northeast Parent & Child Society, Parsons Child & Family Center)

Where located in Middle School: Will respond to HS if deemed necessary

Days and Times available: Monday - Friday 8 am - 10 pm; Saturday - Sunday 11 am - 7 pm

Referral process:

Immediate Crisis Services: 518.292.5499

General Information: 518.952.9032

Fax number: 518.252.6445