🏀March Madness FINALS: Fudge Covered vs. Lemon
If the Chromebook won't connect to wifi automatically or is connected to GSDGuest on a school-issued Chromebook (students should NOT be connecting to GSDGuest as a workaround)
If the Chromebook becomes "infected"
If the Chromebook won't power on and/or the charging light won't appear when plugged in
Newest Chromebooks (G9s only)
1) Go to https://helpdesk.graniteschools.org
2) Login with Active Directory username/password
3) Click 'User/Student Accounts' and search for student
4) Click the key icon to change the password
5) Student types password twice. Uncheck the force change box. Click submit.
a) The password MUST contain 3 of the following 4 attributes: capital letter, lowercase letter, number, symbol
b) The password requires 7 or more characters
c) Student can NOT use parts of their student ID or name in the password, or old expired passwords
6) Completely remove student account from Chromebook and wait three minutes before logging in with new password