TECHNOLOGY

1) Go to https://helpdesk.graniteschools.org

2) Login with Active Directory username/password

3) Click 'User/Student Accounts' and search for student

4) Click the key icon to change the password 

5) Student types password twice.  Uncheck the force change box.  Click submit.

a)  The password MUST contain 3 of the following 4 attributes:  capital letter, lowercase letter, number, symbol

b)  The password requires 7 or more characters

c)  Student can NOT use parts of their student ID or name in the password, or old expired passwords

6) Completely remove student account from Chromebook and wait three minutes before logging in with new password

• Most Models

• Newest Chromebooks (G9s only)

Add a Networked Printer

1. Open up the Microsoft Edge browser

   1. Click on the Windows start button

   2. type in "Edge" then click to launch when it appears

2. Click on the 'GSD Links' folder in the bookmarks bar at the top, then 'Printers', and, finally, 'Printers for Secondary Schools'

3. Click the NAME of the printer you want to add

   1. Networked printers are named according to protocol as follows:

      1. The first three digits are the location code

         1. Brockbank is 514

         2. Cyprus Main is 614

      2. The middle four characters are the room location and could be a room number or room name

      3. The last section of characters is for the model of printer

4. Click the 'Connect' link in the left-hand menu of the printer and confirm

5. Click the 'All Printers' link in the left-hand menu to return to the list