FAQ

How do I screen capture?

Mac - Shift + cmd + 4 (draw box)

iPad - Power button + Home button


Where do I find new apps?

All apps within our system can be found in Self Service.

How do I cast my full screen on a mac?

Using a chromecast when the cast to screen dialog appears click "Cast entire screen"

Chromecast Audio (Macbooks)

Currently if you are casting your desktop the audio won't be routed through the chromecast to the display and on to the speakers.

You need to cast a tab to have the audio play through the chromecast.

How do I connect to Apple Classroom?

See this page for how to connect Apple Classroom

Garageband, iMovie, Keynote, Pages and Numbers asks me for an Apple ID.

If this is the first time you are using these apps and get asked to Sign in you need to uninstall the app (press and hold icon until a cross appears in top left corner of the icon) and reinstall it from our Self Service store.

How do I screen record on iPad.

Go to settings --> Control Center --> Customise controls = Add screen recording icon.

How do I restart my iPad?

If your ipad is frozen and you are unable to power the device off with just the power button, press and hold both the power button and the home button for 10 seconds. This should hard reset your ipad.

Can I use flash on iPads?

No

My iPad / phone displays the wrong time?

You need to activate Location service on ipads and phones if you want the correct time. Go to Settings -> Privacy -> enable Location Services. Under share location that can be set to off. Below this you can see what apps have requested access to use your location. Most apps can be set to Never.

How to enable guided access on iPad?

Tap Settings --> General --> Accessibility --> Guided access.

Device updates.

After an update it is usually good practice to restart your computer, chromebook or ipad. This allows any changes made to take effect.

Goto - Settings --> General --> Shut down to turn off your device.

Clear apps ipad