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Overview
Overview
Revenue: Q4 $3.7m; YTD $15.4m
Contracted Members: 27,000
Clinic Count: 11
Medical Staff Count: 67
The final quarter of 2025 was marked by high execution intensity as we launched four large groups—Hidalgo (RGV), San Marcos (Austin), Tropical Texas (RGV), and Willacy (RGV)—culminating a year of geographic and customer base expansion. The commercial team was deeply engaged throughout customer's open enrollment period, working closely with both new and existing clients to ensure a smooth and supportive experience. We ended the year with a strong patient Net Promoter Score (NPS) of 96, reflecting high satisfaction and trust in our services. On the technology front, we successfully completed the sale and transition of the Medecash platform, with excellent collaboration from the technology team to ensure continuity in services and a seamless handoff.
In terms of funding, we concluded our Series B capital raise with the addition of the Heritage Group—a strategic partner in the healthcare space whose operational and industry expertise will be instrumental in shaping Frontier’s next phase.
Year to date FINANCIALS AND CLINIC PERFORMANCE
Year to date FINANCIALS AND CLINIC PERFORMANCE
Customer Testimonials
Customer Testimonials
"The attention was amazing and the service was very informative and outstanding. Yes, I would definitely recommend Amanda and the Frontier staff to others. It's great to have people with intelligence and great knowledge. Thank you!"
-Patient, Hidalgo Co
"The process was quick and easy while at the same time I was able to discuss all things I have been experiencing with my health and my family history which is helpful as well. I was very comfortable with the staff and I feel comfortable returning for any other needs. "
-Patient, Tropical Texas Behavioral Health
"I had a very positive experience. Everyone was very welcoming. The office was very clean. Janna was very professional. She really listened and provided me with a lot of helpful info. She was able to set up referrals for several issues that I've been dealing with for a long time that I couldn't get checked out because of money issues. So thank you!"
-Patient, Hidalgo Co.
"Frontier Direct has been nothing but exceptional. I'm a first time user and was unsure what to expect. I was blown away at the immediate appointments, care, and ease of my wellness exam, bloodwork, and mammogram appointments. "
-Patient, Leander ISD
"I had the best experience during my appointment at the Frontier off of 23rd. Dr. Pratt and Matthew are awesome! Dr. Pratt put me at ease and answered all of my questions and concerns with kindness, patience and was non-judgmental when I talked about very personal health concerns. I have not had this experience with any other doctor in the last 15 years.
Matthew has excellent customer service skills and does a fantastic job at drawing blood. I've had rough experiences with bloodwork and needles, but he erased all of those fears.
I could not recommend these two enough! Thank you! "
-Patient, City of McAllen
Culture and Engagement
Culture and Engagement
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