Building on the momentum of a transformative 2024, Frontier enters 2025 with a clear vision, disciplined execution strategy, and strong market position. Last year’s strategic wins, including our expansion into the public education sector, deepening presence in key Texas markets, and the successful integration of Asserta Health (now Frontier Direct Pay), have laid the foundation for accelerated growth. In 2025, we are focused on scaling our impact while providing exceptional customer experience and developing operational excellence.
GROWTH: ARR goal of $35m; build and fill 5 new clinics in Texas.
OPERATIONS: Member utilization >50%; Provider Capacity >90%
PRODUCT: Package and deliver the Bolt-on Product
EXPERIENCE: Be remarkable through all touches and services >90 NPS
FINANCIAL: Complete 2nd close of Fundraise; Manage cash diligently