Q3 2024

Overview

This quarter has been one of significant progress, marked by new sales contracts, strategic operational shifts, and strong fundraising efforts. Our work in the City of Brownsville has been pivotal in reinforcing our market position in the Rio Grande Valley (RGV). We successfully secured contracts with First Co. (Dallas) and Sunny Glen for full replacement products, expanding our client base and service reach. Additionally, Apache Industrial (Houston) has provided a verbal commitment, and we are pursuing multiple strong leads with planned start dates of January 1, 2025.

On the operations side, we are rolling out the Frontier Health app and restructuring the company to ensure readiness for the upcoming year. This includes both preparation for new contract starts on January 1, 2025 as well as a broader restructuring of the business to integrate Legacy Asserta (Frontier Direct Pay) into our core operations. This integration is crucial as we focus on reaching profitability by February 2025. To support these initiatives, we’ve brought Blaine Barnett on board as Chief Operating Officer, strengthening our leadership team for the challenges ahead.

In terms of funding, we have raised $2 million and secured an additional $6 million in commitments. We are currently in discussions with multiple institutional investors to raise the remaining $12 million to complete our Series B round, which will fuel our continued growth and operational expansion.

In conclusion, this quarter has been defined by strategic wins in sales, operational alignment, and fundraising momentum. With a clear path to profitability and the right leadership in place, we are positioned for strong growth in the coming year.

Company Rocks

#1: Frontier Technology ✅

#2: Streamline Direct Care Workflow ✅

#3: Frontier Direct Care Rebrand ✅

#4: Frontier Playbook - Phase 2 ✅

#5: Frontier Expansion Process ✅

Quarter Financials

sales strategies

Enlightening and productive sales strategy session with Dr. Bricker, advisor, of AhealthcareZ
Capitalized on Q3 influx of private business leads
Strategic introduction to Matt Kincaid (APEX) for a Minimal Essential Coverage (MEC) plan offering
Attended Texas Association of School Board (TASB) Annual Conference, one of the largest gatherings of public education leaders in the state

strategic initiatives

Heavy focus on Frontier Direct Pay integration and efficiency, ensuring Legacy Asserta is a lean machine
Frontier Direct Care improvements including updated training program, medical oversight, and inbox management
Established a new relationship with Yuzu Health, TPA, to serve mid-market employer groups, including Sunny Glen 2025 renewal
Hired Blaine Barnett as Chief Operating Office

Clinic highlights

client growth

customer testimonials

"I had my first appointment at Frontier this morning. I want to begin by saying everything went well and smooth. The PA that I was assigned was very knowledgeable and took time to get to know me. I was very satisfied with how the appointment went!"

-City of Brownsville employee, member of FDC Brownsville

"The staff was very friendly! Miranda Martinez was very nice, and professional. Gave me plenty of solutions and suggestions on how to treat my ankle. It didn’t take long at all for them to see me and help with treatment. 11/10 service."

-Member of FDC Pharr

"FDP has been excellent. They made everything so much easier on me, covering all my costs and providing huge peace of mind. It was a great relief knowing everything was being taken care of, and the stress on me and my kids was so much less. James Kennedy [Referral/Concierge Manager], in particular, was extremely kind and always looked out for my best interest."

-Willacy County employee

employee engagement & culture

Employee Engagement

Job Satisfaction: 85% of employees rated job satisfaction as 4 or 5 out of 5
Positive feedback from recently hired medical staff, FDC Brownsville:
- "Frontier staff and Health providers are amazing! Thank you for the great on boarding experience , training and patience to answer ALL the repetitive questions I may have had. Super excited about beginning this new journey with such a great team! And ready to having a positive impact on the health of our patients!" -Anabelle Rodriguez, FNP-C
- "Good afternoon everyone! Before ending our last day of training I just wanted to say thank you to everyone who took part in our training! A special thank you to the awesome MA's here at the Harlingen Clinic for answering all of our questions no matter how many times we asked. Looking forward to start our roles in Brownsville. Once again thank you !🥳🩷" -Sam Puente, Medical Support Staff
- "I just want to thank everyone who was part of our 3 weeks of training, it was great. SHOUT OUT to the Harlingen MAs that gave us a great training, thank you so much for your patience and helping with all questions and concerns I had. You are great and treated us well. Once again thank you all and God bless you all ♥️" -Margaret Jimenez, Medical Support Staff

Shout-Outs

Commitment to patient-centered care. "Our medical staff is crushing it—from caring for our current members to training new providers and delivering outstanding customer service."
Strong Team Collaboration and Culture: "Our team is incredible, always willing to go the extra mile."
Commitment to Growth and Innovation: "We are better than we were, and now when a 2700-person account signs up, we just get it done and hardly flinch."
Listening and Supporting Employees: "I feel like I have a voice with Frontier."

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