Update Contact Information

Updating parent/guardian contact information (email and phone # only) can be done in one of 2 ways. 

1. Let your child's homeroom teacher know and they can update for you instantly.  

2. Parents can request update through the Enrollment team at any time of day but putting in a request as follows:  

• Sign in to the FOCUS Parent Portal.

• Select your child’s name.

• Select Child Info.

• Select Addresses & Contacts.

• Select the parent or guardian whose information needs to be updated.

• Enter the new email address or phone number.

• Click Save. 

• The change will be submitted for approval. Please allow up to 48 hours for processing. 

If the change has not been approved after 48 hours, contact your child’s homeroom teacher and email: flvsk12records@flvs.net    

Update Student Email Address or Phone Number

A student, parent or guardian, or FLVS staff member may update the student’s contact information in FOCUS. Student contact changes take effect immediately.

1. Sign in to FOCUS using the student’s account.

2. Select Student.

3. Select My Information.

4. Select Demographic Address Information.

5. Open the Phase 1 tab.

6. Update the student’s email address or phone number.

7. Click Save at the top of the page.

Important for High School Students

• The student and parent must have different email addresses and phone numbers in FOCUS.

• Students should not use an FLVS-issued email address ending in @flvsft912.flvs.net or @flvsft68flvs.net as their contact email.

• If the student does not have a personal email address, the field may be left blank. However, the student may miss important communications.