Contacts and services

If there is an emergency you MUST call 000. If you need help, advice, assistance or just someone to talk to the links below can help. 

Emergency Contacts

Sir Joseph Banks High School Website

Crisis Intervention

The Links and numbers below can help young people and their families in times of crisis.  If there is an emergency however you must ring 000

Beyond Blue 1300 224 636        24 hrs

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live

Kids Help Line 1800 551 800        24 hrs

For anyone 25 or under. Kids Helpline is a free private and confidential 24/7 phone and online counselling service for young people aged 5-25

Lifeline   13 11 14          24 hrs

For all ages- 24 hour support telephone service Lifeline provides 24/7 crisis support and suicide prevention services CALL: 13 11 14 TEXT: 0477 131114

Suicide Call Back Service  1300 659 467 24 hrs

A 24/7 nationwide online counselling to people who are affected by suicide, experiencing thoughts of self-harm or suicide.

Chat online and video: 24 hours a day, 7 days a week.

NSW Mental Health Access Line 1800 551 800          24 hrs

If you or someone you know needs help, the Mental Health Line offers:

1800RESPECT 1300 737 732 24 hrs

A confidential information, counselling and support service for people impacted by sexual, assault, domestic or family violence and abuse.

1800respect Online Chat  


24/7 online and telephone support and counselling service for young people, their families and friends.

Group chat online: Group chat 24 hours a day, 7 days a week. One-on-one chat online: 9am - 1am, 7 days a week.


ReachOut.com provides specially targeted information to help any young person who visits the service. When they visit ReachOut.com, a young person will be guided to practical tools designed just for their needs, even when they don’t know what they’re looking for

Online and app based program to improve wellbeing of young people through mindfulness meditation

An online, evidence-based cognitive behavioural therapy (CBT) available online to help children (8-12) and teenagers (13-17) cope with anxiety

Domestic Violence Line   1800 656 463       24 hrs

NSW Rape Crisis Centre    1800 424 017                       24 hrs 

Link2Home       1800 152 152        24 hrs

LGBTIQ Support       8594 9555        Mon-Fri (9am - 5pm)

Qlife     1800 184 527