Photo by Danielle Tamkin '23 from Italian LSA/LSA+ Rome
Page last updated by MRW on 3 September 2025
To assist Dartmouth travelers in coping with the risks of travel, Dartmouth has partnered with International SOS to provide medical and security assistance and international travel medical insurance when traveling internationally on Dartmouth-sponsored programs.
Students on domestic programs will use your primary insurance (DSGHP or other) for medical coverage. Services available to Dartmouth students that can be accessed remotely are also available to students on domestic programs. Students do not receive travel assistance services from ISOS.
ISOS provides travel assistance, medical assistance and advice, and medical referrals. ISOS also provides coordination for injuries, emergencies, and evacuations.
For all travel health medical issues you should contact ISOS by calling 001 (215) 942-8478 OR Email philadelphia@internationalsos.com (checked 24 hours) OR Download the ISOS app to phone and, with WIFI, call ISOS for free, or use the live chat feature. Then, use the Dartmouth ISOS ID 11BSGC000018
ISOS can answer questions, provide advice, offer a referral, and open a case whereby ISOS will assign a case number to track the issue and provide ongoing support until the matter is resolved/closed.
For more details associated with the Travel Assistance Program and associated benefits visit the Dartmouth Travel Risk Management website.
For additional travel recommendations visit the Dartmouth College Health Service website. Consider scheduling a Travel Consult with them for travel outside the U.S.
For other questions, call the Guarini Insitute at 603-646-1202 or email Guarini.Institute@Dartmouth.edu
Call +001 (215) 942-8478 or
Email philadelphia@internationalsos.com (checked 24 hours) or
Use the ISOS app and call ISOS using Wi-fi, or use the live chat feature.
Then tell them you're a Dartmouth student, and use the Dartmouth ISOS ID: 11BSGC000018
ISOS can answer questions, provide advice, offer a referral, and open a case.
Provided you go through ISOS for a referral—whenever possible—your emergent and urgent medical treatment, including counseling services, are [fully] covered.
Working with ISOS, you can access 5 free counseling sessions (and more free sessions if needed/requested). You can connect with ISOS before traveling to set up counseling proactively or you can contact ISOS while on the program, as needed, and request a referral. Another option for counseling while abroad is UWILL.
On domestic programs, you can access counseling by calling your insurance company, through UWILL, or Psychology Today: “Therapist Finder.”
On some international programs, you will use a health insurance plan provided by the local university or be asked by our support partners to use their travel assistance service and/or insurance plan.
For faculty-directed programs, see the “Supplemental Health Coverage” section on page 5 in your Program Guide in your Student Portal to identify which service to utilize first.
For exchange programs, talk to the international office at your host institution about the coverage they provide.
For domestic exchange programs, direct your questions to your host institution.
Click the profile icon on the top right to log in
On the home page, scroll down and click on "Certificates of assistance"
Select "New request"
Under Step 1 General information, select "Student" under the Type of Requestor and Beneficiary of the Request. Under status, select "International Travelers"
Click Continue
Enter your information, the language, destination country, travel dates, and USD under currency.
Click Add to add the trip
Ensure the dates of the program and location are correct at the bottom
Click Continue
Enter your email address, click acknowledge, and then click Continue
An email with a login password will be sent to the email in a few minutes
Log in using the password, and you will receive an email with the attached letter for your visa application.
For additional travel recommendations visit the Dartmouth College Health Service website. Consider scheduling a Travel Consult with them for travel outside the U.S.
For other questions, call the Guarini Insitute at 603-646-1202 or email Guarini.Institute@Dartmouth.edu Contact Us
Primary insurance ensures continuity of care in and upon return to the U.S. and after a program has ended.