TRENDS AND FUTURE DEVELOPMENT IN PMS 

At the end of the module, the students can:

SUB TOPICS

References

Ivanov, S., & Webster, C. (2019). Adoption of Information and Communication Technologies in Tourism. Springer.

Kasavana, M. L. (2017). Managing Front Office Operations. American Hotel & Lodging Educational Institute.

Phillips, R., & Govindarajan, V. (2020). Data-Driven Business Models and Revenue Management in Hospitality. Wiley.

Wang, Y., & Law, R. (2019). Impacts of Cloud Computing on Hospitality. International Journal of Hospitality Management, 81, 34-42. https://doi.org/10.1016/j.ijhm.2019.03.002

Yeoman, I., & McMahon-Beattie, U. (2019). Revenue Management for Hospitality & Tourism. Goodfellow Publishers.