Embedded Files
OBJECTIVE:
The objective of this laboratory activity is to enable students to gain practical experience in using the Hotelogix Point of Sale (POS) system by processing guest transactions across various hotel outlets such as the restaurant, room service, bar, and gift shop. Through this simulation, students will learn how to accurately input orders, post charges to guest folios, and coordinate transactions between the front office and other departments. Additionally, the activity aims to develop students’ competence in generating and interpreting different revenue and financial reports, including daily sales summaries, payment reports, and outlet revenue statements, to analyze hotel performance and ensure accurate financial record-keeping within the Property Management System (PMS).
Learning Outcomes
After completing this activity, students will be able to:
Navigate the Hotelogix POS interface.
Process guest orders from various hotel outlets (e.g., restaurant, bar, travel desk).
Post orders and payments to the guest folio.
Demonstrate coordination between Front Office and other departments through PMS.
Situation Details
Situation Details
1. Restaurant Outlet
The guest (Choose any guest) ordered the following:
Order: 1 Green Salad, 1Sweet Corn Soup Chicken, and 1 Biryani Mutton
To be billed to his room account.
Task:
Log in to the Restaurant terminal.
Select the item ordered correctly and generate the order.
Select Room Number and Guest Name
Confirm Order and Select “Transfer to Room”
2. Bar Outlet
The guest (same guest as in no. 1) ordered the following:
Order: 1 Bantry Bay White and 1 Bottle Klipdrift
To be billed to his room account.
Task:
Log in to the Bar terminal.
Select the item ordered correctly and generate the order.
Select Room Number and Guest Name
Confirm Order and Select “Transfer to Room”
Process Guest Payment:
Visit the Guest Account and process the payment.
Check the account statement and if POS charges are not reflected, then click the "Consolidate Account"
Once charges are posted, proceed to payment through cash with receipt number 98765.
After payment and balance is zero. Click print and save file.
Download/ screenshot the guest folio and rename it or save file in this format GUEST CHARGE_SURNAME and upload it to the drive by clicking the image.
Situation Details
Generate a "Cashier Report," which is under the Revenue Report, with the following options:
All Counters, All POS Points/Frontdesk, All users.
from October 1, 2025, to October 20, 2025.
check box for "Show Settlement/Advance & Refunds.
Export report and save file in this format: CASHIER REPORT_SURNAME and upload it to the drive by clicking the image.
Situation Details
Generate a "Financial Report," with the following options:
All Counters
Check the circle "Checkin Date and Checkout Date"
from October 1, 2025, to October 20, 2025.
Export report and save file in this format FINANCIAL REPORT_SURNAME and upload it to the drive by clicking the image.
Situation Details
Generate a "Night Audit Revenue Report," which is under night audit reports with the following options:
for October 16, 2025
Do not check box "Exclude Round Off Charge", "Exclude Tip Charge" and "Exclude Route to Another Room Charges"
Export report and save file in this format: NIGHT AUDIT REVENUE REPORT_SURNAME and upload it to the drive by clicking the image.
MODULE V LABORATORY DEMONSTRATION.mkv
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