BACK
At the end of the module, the students can:
Implement effective data storage and backup procedures in PMS.
Apply data privacy and security measures to protect guest information and ensure compliance with regulations.
Develop and execute disaster recovery plans to manage data loss scenarios and restore data from backups.Â
SUB TOPICS
Ivanov, S., & Webster, C. (2019). Adoption of Information and Communication Technologies in Tourism. Springer.
Kasavana, M. L. (2017). Managing Front Office Operations. American Hotel & Lodging Educational Institute.
Phillips, R., & Govindarajan, V. (2020). Data-Driven Business Models and Revenue Management in Hospitality. Wiley.
Wang, Y., & Law, R. (2019). Impacts of Cloud Computing on Hospitality. International Journal of Hospitality Management, 81, 34-42. https://doi.org/10.1016/j.ijhm.2019.03.002
Yeoman, I., & McMahon-Beattie, U. (2019). Revenue Management for Hospitality & Tourism. Goodfellow Publishers.