Employees working 30 hours or more per week are eligible to enroll in the District’s health insurance plan.

Dependent Eligibility:
Dependents are eligible to remain on the plan through the last day of the month in which they turn age 26.

For detailed benefit coverage information, view the Summary of Benefits and Coverage (SBC) documents.

 ➡️ Click here for SBC information

 You’ll need your group number or member ID, which can be found on your Dean insurance card.

Visit the Dean Health & Wellness website to explore programs that support your health goals — including ways to earn and redeem rewards for participating in fitness, prevention, and wellness activities. 

Go to DeanCare.com and select Find a Doctor.

• Choose Commercial HMO/POS Insurance when prompted.

• You can search by specialty, or select a provider from the preloaded dropdown list.

When to Contact Dean Health Plan

877-379-7605
For assistance with:

• Prior authorizations

• Benefit or claim questions

• Appointments

• Network or billing issues
  
  

When to Contact Human Resources

For support with:

• Escalated issues not resolved through Dean

• Claim denials requiring appeal or ongoing billing errors

• Qualifying life events (e.g., marriage, divorce, birth/adoption, loss/gain of other coverage)

Changes due to a qualifying event must be made within 30 days of the event.
Otherwise, changes can only be made during the annual open enrollment period.

The District’s plan includes:

• Medical coverage through Dean Health Plan

• Vision (eye exam) coverage included with your medical plan

• Prescription drug coverage through Navitus

• Access to Dean’s Living Healthy Rewards wellness program

Yes, Dean Health Plan requires members to select a primary care provider (PCP) who coordinates your care and provides referrals when needed. You can change your PCP anytime by logging in to your Dean online account.

Yes. Each year, members must meet a plan deductible before the plan begins sharing costs. You can view your deductible and coinsurance levels in the Summary of Benefits and Coverage (SBC) available above.

You’ll receive a Dean Health Plan ID card by mail. You can also access a digital version anytime by logging in to your Dean/Medica member portal or downloading the Dean Health Plan mobile app.

Yes! Dean’s Living Healthy Rewards program allows you to earn points for activities like preventive visits, fitness tracking, and health challenges. Points can be redeemed for gift cards.

If you need help resetting your login or finding your associated email, contact dhp.health@deancare.com (include your name and date of birth). 

You can make changes during Open Enrollment or within 30 days of a qualifying life event (such as marriage, divorce, birth, or loss of other coverage). Supporting documentation must be provided to HR.