I can't see the networking icon
Fig 1.
This Icon might not show up. The reason for this is that the user has most likely logged in as guest, realised their mistake, and switched to themselves. However, guest is still logged in and has control of the network.
To fix this, log out the current user and then log out guest. They should then be back at the log in screen. Get the user to log back in and the icon should now appear.
If this continues to happen, it might be worthwhile removing the guest user (See "Managing Users").
I get “Firefox is currently in offline mode” when trying to load a page.
This indicates one of two things.
Check to see if you're connected – the icon should appear as above. If it's not, click on it and select the appropriate network.
Firefox has been put into offline mode. In Firefox, click on File, and near the bottom of the menu, you should see “Work Offline” as indicated in Fig 2.
The Network appears to be connected by Firefox is having problems loading up a page.
This indicates 1 of 2 things:
Fig 2.
The drivers for the network cards can be a little flaky or could be caused by the access points themselves. The solution though is the same. Click on the networking icon and select the appropriate network. If it's already connected, it disconnects and connects again. Once you've done this, go to firefox and hit F5 (reload).
Check the address the user is putting in. If the user is putting in something that Firefox doesn't understand, Firefox displays an error message.
I can see the networking icon but when I click on it, no wireless networks show up despite everyone else in my vicinity being able to see the network.
This can be 1 of two things:
The network card has been turned off.
The network card has been blocked by something (unclear as to what blocks it).
To check if the network card has been turned off:
On the bottom left of the netbook there is a bank of buttons - 4 in total. The right most one indicates whether wireless is active or not. Above it shuld be a tiny image that looks similar to:
If the light is off, this indicates that wireless has been turned off. To turn it back on, use the Function (Fn) key with F2. (The F2 key also has the symbol above on it in blue).
Unblocking a blocked network card
This one is still a bit of a mystery. If a computer seems incapable of connecting to the wireless network points, it might indicate that the card is blocked for some strange reason.
Go to accessories > Terminal
To confirm you have such a block:
Inside the terminal, type in:
rfkill list
It should show something along the lines of:
0: eeepc-wlan: Wireless LAN
Soft blocked: yes
Hard blocked: no
If it says "yes" for either "Soft blocked" then you have a block that can be cleared. It is unclear if you can clear a hard block.
To remove such a block:
In your terminal, type in:
rfkill unblock all
This should only need to be done once. If it keeps occurring, please log an issue in the issue log.
Type exit inside the terminal to close it.