2 Step Authentication

2 step authentication is easy to use and provides an extra layer of security

Set up 2 step authentication

  1. Login to Xero.

  2. Go to your profile picture or initials > Account > Two-step Authentication. Click Enable. (A QR code will appear).

  3. Install an authenticator app. We use Google Authenticator.

  4. From Google Authenticator, click plus and scan the QR code.

  5. Enter the authentication code provided by Google Authenticator into Xero, then click Continue.

  6. Set up the security questions / answers. (Set up a recovery email address or click 'not now').

  7. Finish.

Changing your mobile phone?

Before changing device:

  1. Login to Xero.

  2. Go to your profile picture or initials > Account > Two-step Authentication. Click Disable.

  3. Enter the authentication code from the app on your old device, then click disable.

  4. Enable 2SA using your new device following the instructions above.

If your old device is broken, lost or stolen, login use a recovery method.